Unable to guide a bug reporter

[Dr. David Alan Gilbert]

* Alberto Salvia Novella (es20490446e at gmail.com) wrote:
> I have a bug report at
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/658042 where
> the issue has to be reproduced in a live environment where default
> kernel in the live image has to be substituted by the latest in the
> mainline. After the user tried to built a customized live image, he
> got a non bootable environment and I'm unable to tell for sure where
> the mistake is.
> 
> So does anyone more experienced know?

I've added a couple of questions to it; I don't quite get why it's
necessarily a kernel issue for starters.

Dave
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