[Community Ubuntu Documentation] Update of "ReportingBugs" by bjoern-michaelsen

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Mon Sep 16 12:25:06 UTC 2013


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The "ReportingBugs" page has been changed by bjoern-michaelsen:
http://help.ubuntu.com/community/ReportingBugs?action=diff&rev1=242&rev2=243

  <<BR>><<BR>>
  Many of the triagers and developers who are providing support to you, '''are volunteers doing so out of altruism'''. Please keep this in mind when making your comments.
  <<BR>><<BR>>
- Please '''do not report bugs about software in [[PPA]]s''' on Launchpad. This is because software in PPAs are not provided by the official Ubuntu repositories. Instead, the PPA homepage would have a contact point and preference of the PPA provider.
+ Please '''do not report bugs about software in [[PPA]]s''' on Launchpad. This is because software in PPAs are not provided by the official Ubuntu repositories. Instead, the PPA homepage would have a contact point and preference of the PPA provider. The exception is [[LibreOffice]] as per [[https://lists.launchpad.net/libreoffice/msg00072.html|this mail]], as LibreOffice is too big to be tracked via email: as described in the mail, file a bug on Launchpad with tag "ppa".
  <<BR>><<BR>>
  Please do not add project tasks to bug reports that are invalid because they are not supported. For example, if you were using the LibreOffice PPA and reported a bug against the package libreoffice (Ubuntu), which would be marked Status Invalid, please do not add the Launchpad Project [[https://launchpad.net/df-libreoffice|df-libreoffice]] to the report, or change the package libreoffice (Ubuntu) to the project df-libreoffice. The purposes of adding the upstream project to a report is to track valid bugs in Ubuntu that are valid upstream, and may have been reported upstream, not to start another upstream bug tracker.
   




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