sorting bugs

[Brian Murray]

On Wed, Jan 28, 2015 at 05:30:35PM -0800, Walter Lapchynski wrote:
> One thing I've struggled with in trying to get new bug triagers on
> board is helping them find which bugs to work on. I tend to follow the
> Pareto rule: work on the 80% you can get to right away since the other
> 20% are likely to take 80% of your time.
> 
> So there are several strategies I have considered:
>  * focus on invalidating or moving along New bugs
>  * focus on moving Confirmed bugs upstream (but many involve EOL releases)
>  * focus on high heat bugs
>  * look through newest bugs
>  * focus on bugs Lubuntu Packages Team is notified about
> But I still haven't found one that's really good. Any suggestions?
> 
> Going forward, I think I'm going to work at trying to tag all bugs
> dealing with LXDE (and eventually LXQt) "lubuntu" since a lot of the
> bugs we get notified about are not so much about our core system, if
> you will. For example, if Abiword isn't behaving (it's often not),
> that's not as critical as lxsession misbehaving. I'd consider iBus to
> be something not specific to LXDE, but essential to our core system,
> so I'd include that. Does that seem like it makes sense? Is there some
> way to use the Launchpad API to automate this?

There are a couple of different ways to handle this.

1) Create a team and subscribe them to all bugs about packages that fall
under this LXDE umbrella.
2) Write an apport general hook that would tag the bugs lubuntu when
they are filed from Lubuntu systems and about packages in the is LXDE
umbrella.
3) Write some launchpad API code to tag bugs lubuntu for the packages in
the LXDE umbrella. (This would likely be useful in conjunction with
number 2 as it would only catch new things.)

> And then there's developers. How do I help them sort through one bug
> from another? I've found the priorities we have to be extremely broad.
> I was considering the notion of a tag like "lubuntu-critical" or
> something of the sort to help them get a little more granularity
> within the different priorities. Does that make sense or is there
> something else someone would suggest?

Launchpad contains milestones and release targets / nominations to help
prioritize bugs.

--
Brian Murray
Ubuntu Bug Master
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