Question

[Bob Jonkman]

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Hi David: While people on this list make every effort to help others
with their Ubuntu problems, this Magic Jack is so far out of the
Ubuntu world that I doubt you're going to get good advice about it here.

Have you done any research on the Magic Jack forums?  There's one on
DSL Reports: http://www.dslreports.com/forum/magicjack

- --Bob.



On 14-02-22 09:30 PM, David M. Pelly wrote:
> 
> 
> I have a question to all you techies out there.
> 
> And it is not a Ubuntu question.
> 
> So I hope no one minds.
> 
> This forum is not overly busy with conventional use, anyways.
> 
> 
> 
> 
> 
> I have  had a Magic Jack VOIP phone system since 2011.
> 
> Up until this last summer, other than a few minor  problems  it
> was satisfactory.
> 
> And the cost was right.
> 
> Call were free unlimited for US and Canada.
> 
> Subscription was around 40 bucks a yr incl   $10 per yr for phone
> number.
> 
> No big deal.
> 
> I could call anywhere like a regular land line phone could.
> 
> 
> 
> Something happened last summer,  that  audio has had multiple
> problems.
> 
> If was not one problem it was another.
> 
> Problems have gotten so bad that the phone is sometimes unusable.
> 
> I read on line that Magic Jack  hooked up with some world wide
> signal carrier last summer.
> 
> And they have had problems since.
> 
> And ATT in the US is blocking MJ signals.
> 
> So that may give some insight into the problems.
> 
> Who knows for sure?
> 
> It is dog eat dog  out there in the business world.
> 
> 
> 
> And long story short Magic Jack customer service is worse than
> bad.
> 
> 
> 
> I have spent many days on their on- line chat system working with
> their technicians and have not got the problem fixed.
> 
> 
> 
> If they do not get their problems fixed very soon, I need to get
> another phone system.
> 
> 
> 
> So I am doing my due diligence and research.
> 
> 
> 
> If I have to get another phone system, I  would like to get
> something of comparable features and workability.
> 
> 
> Magic Jack  worked like a regular land line system.
> 
> I have a separate phone which was my land line phone, before I got
> Magic Jack.
> 
> Magic Jack had a small box that once it was programmed into the 
> computer, it could be set on the floor and run off a cable to the
> modem or router and to the internet. And plug the phone into the
> little box, too.
> 
> Very ingenius system, only if it would work, at least
> satisfactorily. .
> 
> It did until recently.
> 
> 
> Does anyone know of any other VOIP system that is of comparable
> function and cost, that is working well?
> 
> I am looking at all options.
> 
> 
> I hope someone out there has some experience  with a good system
> of comparable features, workability  and cost.
> 
> 
> Or if you know of someone who does, please provide a lead.
> 
> Thanks,
> 
> David
> 
> 
> 
> 
> 
> 
> 
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