Easy to submit bugs

[Etienne Beltzung]

Hello!
An other possible solution would be, to link to Ubuntu forums in the
nativ language. 
The user post his problem and the forum users try to solve it. When the
forum community 
think that the threat is a bug, somebody write one. This bug would then 
be written by someone how know what he is doing. With all information
needed and 
a security that the bug hasn't already been submitted..
I don't know if this is already the case, but to support this more would
be nice.

lg Etienne
(sorry for my english)


Le dimanche 05 mars 2006 à 18:04 +0100, John Nilsson a écrit :

> On Sat, 2006-03-04 at 13:39 +0100, Lean Fuglsang wrote:
> > Hello,
> > I think it should be very easy to submit bugs. At the moment people have
> > to make a lot of decisions, is the bug already submitted, what module is
> > the bug in.
> > For new users this is very frustrating, and the bug may never be
> > submitted.
> 
> I have spent some time thinking about this, and I keep coming back to
> the idea that the easiest model would be that the bug is triage per mail
> before it enters the bug system.
> 
> The user somehow, either per mail or per some application sends a
> message to a mailing list.
> 
> Some mailing-list handler adds a few meta data headers that can be
> modified by anyone responding to the mail. Possibly adding the result of
> a search in the database for related bugs or packages.
> 
> Once the bug is triaged someone alters a special header in a reply, the
> mailing-list handler validates the sender and if all is OK adds the bug
> to the bug system.
> 
> The interface would thus be somewhat similar to the bots in
> IRC-channels.
> 
> Regards,
> John
> 
> 
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