FAQ Guide irc discussion

[Matthew East]

On Tue, 2005-07-19 at 19:22 +1000, Rob wrote:
> Hi,
> 
> I was just reading over a few IRC logs and found a discussion about the
> FAQ guide and how some sections need to be made more user friendly. It
> was also mentioned that sections could be reorganised. As part of
> "Improve answers to explain what is happening" this is my intention. 

Cool to hear that the reorganisation of sections is gonna happen. My
main concern is that because the original guide was all in one page, a
type-based structure wasn't evolved, because it could just be searched.
Now the guide is gonna be on more than one page, it needs to be clear to
users WHERE to look for something.

With regard to explanations, my view is that long explanations aren't
necessary: in a faqguide people want quick answers, so brief
explanations are good. Long explanations can come with other guides like
the UserGuide.

The important thing for me is that the FAQGuide is accessible for users
in terms of finding things.

my two euro cents,

Matt
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