What are we doing wrong?

[Kelvin Gardiner]

Phil,

The mock-up looks good. Maybe an additional "help" option for the 
current landing page (presuming that isn't what "Tutorials" is). It 
makes sense to get the user to the correct part of the docs quickly. As 
was mentioned by someone else, the landing page (pages in the mock-up) 
could do with some work, maybe along the lines of the signpost project 
on the community help pages.

Kelvin

Phil Bull wrote:
> Hi Kelvin,
>
> On Sun, 2010-01-17 at 13:04 +0000, Kelvin Gardiner wrote:
>   
>> I don't think new users think of looking in the system menu. As has been 
>> mentioned most people's first thought is to go to Google. Maybe moving 
>> the menu entry to above the Software Center menu item may help, so the 
>> help item is more visible. Also, may be a link on the desktop for new 
>> installs would be good.
>>     
>
> I tried it on someone who has never used Ubuntu before and they looked
> in the System menu. Maybe the menu item there doesn't look very
> appealing/useful. I've attached a mockup of how we could modify that.
> There's a "Tutorials" item and a "Fixing Common Problems" item. Let me
> know what you think.
>
>   
>> In terms of promotion. Maybe more promotion would help. But I think that 
>> a new project for a single document is probably more attractive, and so 
>> will gain more publicity, than updating  the less exciting sounding 
>> system docs. It would be good to see the manual promote the existence of 
>> and getting involved with the system docs.
>>     
>
> We can put the system docs into a single document reasonably easily,
> perhaps with some new material to help it link together better, but
> without duplicating much stuff. I agree that it has attracted a lot of
> publicity, which we should try to use if we can.
>
> Thanks,
>
> Phil
>
>