[ubuntu-in] Help for Ticketing System

[0oo_Neo_oo0 I m W0T I m]

Dear all
I just plan to deploy ticketing system at are end where our co-ordinator will enter day to day calls on the system and end of the day team leader will get full details of calls and field engineers status.
For that I am searching opensource solution. At present I've tried with OTRS and VTIGER but there i need to change so many thing in front end.
Here I am talking about approx 60 users, 2 Zone, 4 Team, 4 team leaders, and other then that field engineers who get calls from office or Team leaders.
Thank you in advance  

Rgs.....

 
Ravi Shukla (Suraj Shukla)
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