[Bug 1] Re: Microsoft has a majority market share

[Tom]

Ok, i haven't read most of the thread so i might just repeat a lot.

I'm in England and few people have even heard of Linux at all.  When i ask someone in a computer shop or an internet cafe owner or a library network administrator or anyone the general public are likely to meet and trust about IT issues they all say the same three things about linux:-
    1.  It's old
    2.  It doesn't 'work out of the box' let alone 'plug and play'
    3.  It's unreliable 
Now add into the mix the impression that:- 
    4.  It's difficult to get help with any problems with Linux
The truth doesn't seem to matter when people have had their opinions pre-packaged for them.  

I think most linux users can see that 2 & 3 are completely the reverse
of the truth but 1 will require the hard-ware manufacturers to be either
a little less paranoid or a little more helpful.  4 is inevitable until
critical mass is achieved.

Regarding 4 - most people know a little bit of how to fix or do
something in Windows.  A noob might find they get advice from a friend,
co-worker or a stranger in a pub might know or someone waiting at a bus
stop might help.  I think it might be worth wondering why noobs to Linux
are so wary of asking help on-line or seeking technical support.

-- 
Microsoft has a majority market share
https://bugs.launchpad.net/bugs/1
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