[Bug 1173080] [NEW] videos not supported

[geo jose]

Public bug reported:

whenever I try to watch videos in youtube only a black box appears; the
same thing happens with every other site

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: firefox 12.0+build1-0ubuntu0.11.04.1
ProcVersionSignature: Ubuntu 2.6.38-15.60-generic 2.6.38.8
Uname: Linux 2.6.38-15-generic i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SI7012 [SiS SI7012], device 0: Intel ICH [SiS SI7012]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  jose       1638 F.... pulseaudio
BuildID: 20120423122935
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SI7012'/'SiS SI7012 with ALC655 at irq 18'
   Mixer name	: 'Realtek ALC655 rev 0'
   Components	: 'AC97a:414c4760'
   Controls      : 41
   Simple ctrls  : 26
Channel: release
Date: Fri Apr 26 13:55:32 2013
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions: webfav - ID=netbook-webfav at ubuntu.com, Version=1.17, minVersion=1.0, maxVersion=9.*, Location=app-system-share, Type=extension, Active=Yes
InstallationMedia: IT at School_Edubuntu 11.04
IpRoute:
 192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.2  metric 1 
 169.254.0.0/16 dev eth0  scope link  metric 1000 
 default via 192.168.1.1 dev eth0  proto static
IwConfig:
 lo        no wireless extensions.
 
 eth0      no wireless extensions.
ProcEnviron:
 LANGUAGE=en_IN:en
 LANG=en_IN
 LC_MESSAGES=en_IN.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=12.0/20120423122935 (Running)
RfKill:
 
RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2004
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: R01-A3
dmi.board.name: G74M
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrR01-A3:bd12/02/2004:svnAcer:pnAspireT120E:pvrR01-A3:rvnAcer:rnG74M:rvr:cvn:ct3:cvr:
dmi.product.name: Aspire T120E
dmi.product.version: R01-A3
dmi.sys.vendor: Acer

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 natty release-channel

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https://bugs.launchpad.net/bugs/1173080

Title:
  videos not supported

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