[Bug 971887] Re: Firefox hangs/crashes when I right-click bookmarks in bookmarks toolbar. hangs in firefox bookmarks manager.

Sun Jan 19 20:29:21 UTC 2014

hm.  an annoyingly simple problem with an overly-technical non-user
friendly response?  sounds like ubuntu to me!  none of your suggested
action will happen because I don't use Ubuntu any more.  as I recall, the
crash was too severe to even send a bug report.  hopefully it's changed!  I
wouldn't know.

On Sun, Jan 19, 2014 at 12:04 PM, Christopher M. Penalver <
christopher.m.penalver at gmail.com> wrote:

> Brian Isett, thank you for reporting this and helping make Ubuntu better.
> However, your crash report is missing. Please follow these instructions to
> have apport report a new bug about your crash that can be dealt with by the
> automatic retracer. First, execute at a terminal:
> cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y
> upgrade && sudo apt-get -y install firefox-dbg && sudo service apport start
> force_start=1
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> Now reproduce the crash, then open your file manager, navigate to your
> /var/crash directory and open the crash report you wish to submit.
> If this fails you will have to open a terminal and file your report with
> 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash
> is the crash you would like to report. If you get an error that you aren't
> allowed to access this report you will have to file it with 'sudo
> ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command
> against the crash report and a window pops up asking you to report this,
> but then never opens a new report, you would be affected by
> https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order
> to WORKAROUND this, one would need to open the following file via a command
> line:
> gksudo gedit /etc/apport/crashdb.conf
>
> and comment out the line:
> 'problem_types': ['Bug', 'Package'],
>
> by changing it to:
> # 'problem_types': ['Bug', 'Package'],
>
> Save, close, and try to file the crash report again via:
> ubuntu-bug /var/crash/_my_crash_report.crash
>
> Please follow https://wiki.ubuntu.com/MozillaTeam/Bugs when you file
> this crash report so the necessary information is provided.
>
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently.
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://wiki.ubuntu.com/ReportingBugs
>
> ** Changed in: firefox (Ubuntu)
>        Status: Confirmed => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/971887
>
> Title:
>   Firefox hangs/crashes when I right-click bookmarks in bookmarks
>   toolbar. hangs in firefox bookmarks manager.
>
> Status in “firefox” package in Ubuntu:
>   Invalid
>
> Bug description:
>   Occasional and unpredictable.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 11.04
>   Package: firefox 11.0+build1-0ubuntu0.11.04.1
>   ProcVersionSignature: Ubuntu 2.6.38-13.56-generic 2.6.38.8
>   Uname: Linux 2.6.38-13-generic x86_64
>   NonfreeKernelModules: nvidia
>   AddonCompatCheckDisabled: False
>   AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  brian      3132 F.... pulseaudio
>   BuildID: 20120310011224
>   CRDA: Error: [Errno 2] No such file or directory
>   Card0.Amixer.info:
>    Card hw:0 'Intel'/'HDA Intel at 0xf7ef8000 irq 54'
>      Mixer name : 'Realtek ALC888'
>      Components : 'HDA:10ec0888,14627522,00100202'
>      Controls      : 33
>      Simple ctrls  : 19
>   Channel: release
>   Date: Mon Apr  2 13:45:45 2012
>   ForcedLayersAccel: False
>   IncompatibleExtensions:
>    Ubuntu Firefox Modifications - ID=ubufox at ubuntu.com, Version=0.9.4,
> minVersion=4.0b6, maxVersion=10.*, Location=app-system-share,
> Type=extension, Active=Yes
>    Zotero file autoexport - ID=zotero-autoexport-bib at rokdd, Version=0.9,
> minVersion=3.0, maxVersion=10.*, Location=app-profile, Type=extension,
> Active=Yes
>    ZoteroQuickLook - ID=zoteroquicklook at gmail.com, Version=1.3.0,
> minVersion=2.0, maxVersion=10.*, Location=app-profile, Type=extension,
> Active=Yes
>    Zotero Scholar Citations - ID=zoteroscholarcitations at beloglazov.info,
> Version=1.5, minVersion=2.0, maxVersion=7.*, Location=app-profile,
> Type=extension, Active=Yes
>   IpRoute:
>    128.32.181.128/26 dev eth0  proto kernel  scope link  src
> 128.32.181.178
>    169.254.0.0/16 dev eth0  scope link  metric 1000
>    default via 128.32.181.129 dev eth0  metric 100
>   IwConfig:
>    lo        no wireless extensions.
>
>    eth0      no wireless extensions.
>
>    vboxnet0  no wireless extensions.
>   ProcEnviron:
>    LANGUAGE=en_US:en
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   Profiles: Profile0 (Default) - LastVersion=11.0/20120310011224 (Running)
>   RfKill:
>
>   RunningIncompatibleAddons: True
>   SourcePackage: firefox
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 02/18/2009
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: V7.1
>   dmi.board.asset.tag: To Be Filled By O.E.M.
>   dmi.board.name: MSI X58 Gold(MS-7522)
>   dmi.board.vendor: MSI
>   dmi.board.version: 3.0
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
>   dmi.chassis.version: 3.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV7.1:bd02/18/2009:svnMSI:pnMS-7522:pvr3.0:rvnMSI:rnMSIX58Gold(MS-7522):rvr3.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr3.0:
>   dmi.product.name: MS-7522
>   dmi.product.version: 3.0
>   dmi.sys.vendor: MSI
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/971887/+subscriptions
>

-- 
Graduate Student
Helen Wills Neuroscience Institute
UC Berkeley
(267) 278-6658

-- 
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https://bugs.launchpad.net/bugs/971887

Title:
  Firefox hangs/crashes when I right-click bookmarks in bookmarks
  toolbar. hangs in firefox bookmarks manager.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/971887/+subscriptions