[Bug 1643263] [NEW] I cannot login to Outlook.com, from whatever entry point

[Jean-Victor Côté]

Public bug reported:

I have used both Chromium and Firefox to log into my Microsoft account
for years now.  Lately, Firefox stopped working for this purpose, so I
switched to Chromium, which later stopped working for this purpose too.
I reinstalled both browsers, but this changed nothing.  There was a
Linux update about address resolution later on which did not fix this
problem for me.  It was only when there was an automatic update of
Chromium that Chromium started working again.  Firefox has not started
worked again after it too underwent an automatic update.

When I try to log in to Outlook.com from anywhere that I could think of,
including hotmail.com, the page where I should enter my credentials
appears blank, so that I cannot log in.  Here is an example of a page
which appears blank: https://login.live.com/login.srf

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 50.0+build2-0ubuntu0.16.04.2
ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
Uname: Linux 4.4.0-47-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jean-victor   1888 F.... pulseaudio
 /dev/snd/controlC0:  jean-victor   1888 F.... pulseaudio
BuildID: 20161114144739
Channel: Unavailable
CurrentDesktop: LXDE
Date: Sat Nov 19 21:50:51 2016
EcryptfsInUse: Yes
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-07-18 (491 days ago)
InstallationMedia: Lubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IpRoute:
 default via 192.168.2.1 dev eth0  proto static  metric 100 
 192.168.2.0/24 dev eth0  proto kernel  scope link  src 192.168.2.10  metric 100
IwConfig:
 lo        no wireless extensions.
 
 eth0      no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-71f7391e-0a72-4898-ad2e-9fe4c2160819
Plugins:
 Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
 Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
 Java(TM) Plug-in 11.111.2 - /usr/lib/jvm/java-8-oracle/jre/lib/amd64/libnpjp2.so
 Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
PrefErrors: 'utf-8' codec can't decode byte 0xa1 in position 328: invalid start byte
ProcEnviron:
 LANGUAGE=fr_FR
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=50.0/20161114144739 (In use)
RelatedPackageVersions:
 google-talkplugin 5.41.3.0-1
 adobe-flashplugin 1:20161108.1-0ubuntu0.16.04.1
RfKill:
 
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs:
 bp-71f7391e-0a72-4898-ad2e-9fe4c2160819
 bp-210f2918-aab0-408f-8494-5cbde2151120
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2006
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0X8582
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd07/07/2006:svnDellInc.:pnDimension9100:pvr:rvnDellInc.:rn0X8582:rvr:cvnDellInc.:ct7:cvr:
dmi.product.name: Dimension 9100
dmi.sys.vendor: Dell Inc.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

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Title:
  I cannot login to Outlook.com, from whatever entry point

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