[Bug 2076019] Re: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10

[Prudhveswar Nagaram]

Sure, thank you for the prompt action from your side.

Regards,
Prudhvi.

________________________________
From: noreply at launchpad.net <noreply at launchpad.net> on behalf of Amin Bandali <2076019 at bugs.launchpad.net>
Sent: 09 August 2024 23:54
To: prudhveswarnagaram at gmail.com <prudhveswarnagaram at gmail.com>
Subject: [Bug 2076019] Re: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10

Hi, thank you for the update. Then I'll go ahead and close this bug
accordingly.

Cheers,
-a

** Changed in: firefox (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/2076019

Title:
  package firefox (not installed) failed to install/upgrade: new firefox
  package pre-installation script subprocess returned error exit status
  10

Status in firefox package in Ubuntu:
  Invalid

Bug description:
  Unable to install the update package

  ProblemType: Package
  DistroRelease: Ubuntu 22.04
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: unknown
  Date: Sun Aug  4 04:34:20 2024
  ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 10
  Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
  PythonDetails: N/A
  RebootRequiredPkgs: Error: path contained symlinks.
  RelatedPackageVersions:
   dpkg 1.21.1ubuntu2.3
   apt  2.4.12
  Snap: firefox 100.0-2 ()
  Snap.Changes: no changes found
  Title: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/2076019

Title:
  package firefox (not installed) failed to install/upgrade: new firefox
  package pre-installation script subprocess returned error exit status
  10

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2076019/+subscriptions