[Bug 2077809] [NEW] package firefox 129.0.2+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

[Giles Edwards]

Public bug reported:

problem while upgrading to 22.04

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 129.0.2+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.15.0-119.129~20.04.1-generic 5.15.160
Uname: Linux 5.15.0-119-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  ge          915 F.... pulseaudio
 /dev/snd/controlC1:  ge          915 F.... pulseaudio
 /dev/snd/controlC0:  ge          915 F.... pulseaudio
BuildID: 20240819150008
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Sun Aug 25 02:15:14 2024
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2021-04-23 (1219 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
IpRoute:
 default via 192.168.1.254 dev wlp2s0 proto dhcp metric 600 
 169.254.0.0/16 dev wlp2s0 scope link metric 1000 
 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.82 metric 600
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04.1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.3
 apt  2.4.12
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 129.0.2+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2024-08-25 (0 days ago)
dmi.bios.date: 03/12/2024
dmi.bios.release: 5.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.17.0
dmi.board.name: 0YX59Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.17.0
dmi.modalias: dmi:bvnDellInc.:bvr1.17.0:bd03/12/2024:br5.3:svnDellInc.:pnInspiron5505:pvr1.17.0:rvnDellInc.:rn0YX59Y:rvrA01:cvnDellInc.:ct10:cvr1.17.0:sku0A1E:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5505
dmi.product.sku: 0A1E
dmi.product.version: 1.17.0
dmi.sys.vendor: Dell Inc.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package jammy

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https://bugs.launchpad.net/bugs/2077809

Title:
  package firefox 129.0.2+build1-0ubuntu0.20.04.1 failed to
  install/upgrade: new firefox package pre-installation script
  subprocess returned error exit status 1

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