[Bug 2078069] [NEW] package firefox 129.0.2+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

[Kevin O'Gorman]

Public bug reported:

Failed during do-release-upgrade to Jammy from Focal

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 129.0.2+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.4.0-193.213-generic 5.4.278
Uname: Linux 5.4.0-193-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  kevin      1172 F.... pulseaudio
BuildID: 20240819150008
CasperMD5CheckResult: skip
Channel: Unavailable
Date: Wed Aug 28 07:24:22 2024
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2021-06-06 (1178 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
IpRoute:
 default via 10.53.90.1 dev eno1 proto dhcp metric 100 
 10.53.90.0/24 dev eno1 proto kernel scope link src 10.53.90.91 metric 100 
 169.254.0.0/16 dev eno1 scope link metric 1000
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04.1
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.3
 apt  2.4.12
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 129.0.2+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2024-08-28 (0 days ago)
dmi.bios.date: 07/02/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A24
dmi.board.asset.tag: 20441
dmi.board.name: 06D7TR
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.asset.tag: 20441
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA24:bd07/02/2018:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 990
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package jammy

-- 
You received this bug notification because you are a member of Mozilla
Bugs, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/2078069

Title:
  package firefox 129.0.2+build1-0ubuntu0.20.04.1 failed to
  install/upgrade: new firefox package pre-installation script
  subprocess returned error exit status 1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2078069/+subscriptions