[Bug 2078441] [NEW] package thunderbird 1:115.13.0+build5-0ubuntu0.22.04.1 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1

[Jolyan Turrall]

Public bug reported:

Upgrade to 24.04.1 LTS required using the snap version, it could not
upgrade and it failed, restart showed and error in this and this
generated this report.

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: thunderbird 1:115.13.0+build5-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 6.8.0-41.41-generic 6.8.12
Uname: Linux 6.8.0-41-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/seq:        jools      2721 F.... pipewire
 /dev/snd/controlC1:  jools      2728 F.... wireplumber
 /dev/snd/controlC0:  jools      2728 F.... wireplumber
BuildID: 20240715172621
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Fri Aug 30 09:42:21 2024
ErrorMessage: new thunderbird package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2016-08-02 (2950 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160801)
IpRoute:
 default via 192.168.50.1 dev wlp58s0 proto dhcp src 192.168.50.212 metric 600 
 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown 
 192.168.50.0/24 dev wlp58s0 proto kernel scope link src 192.168.50.212 metric 600
MachineType: Dell Inc. XPS 13 9350
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.22.6ubuntu6.1
 apt  2.7.14build2
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Title: package thunderbird 1:115.13.0+build5-0ubuntu0.22.04.1 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to noble on 2024-08-30 (0 days ago)
dmi.bios.date: 02/10/2020
dmi.bios.release: 1.13
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.13.0
dmi.board.name: 09JHRY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.13.0:bd02/10/2020:br1.13:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr:sku0704:
dmi.product.family: NULL
dmi.product.name: XPS 13 9350
dmi.product.sku: 0704
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.init.d.apport: 2024-07-22T15:59:07

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package noble

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https://bugs.launchpad.net/bugs/2078441

Title:
  package thunderbird 1:115.13.0+build5-0ubuntu0.22.04.1 failed to
  install/upgrade: new thunderbird package pre-installation script
  subprocess returned error exit status 1

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