Reporting a bug - Unrecognized USB in raring laptop.

[Brian Murray]

On Sat, Feb 02, 2013 at 12:50:57AM -0008, John Kim wrote:
> Hello QA,
> 
> Today, my friend came over and visited my house momentarily to edit a
> file in his USB stick.  I allowed him to use my Ubuntu raring laptop,
> and, not being much of an Ubuntu user himself, he was a little
> confused of not seeing the usb icon appear in nautilus.
> 
> A few seconds later, I came to the conclusion that my computer doesn't
> recognize external memory.  I tried it with my own USB stick, and it
> didn't work.  Running lsblk in the terminal too didn't reveal a USB.
> 
> I've been reading the Reporting Bugs wiki page on Ubuntu wiki to
> determine the type of bug, but I'm still confused. What sort of bug
> involves unrecognized hardware?  Also, how can I identify the package
> or the source of this problem, so I may report it? 

Try 'ubuntu-bug storage'.  This calls an apport symptom for diagnosing
problems with issues with USB storage devices and will set the package
appropriately.

--
Brian Murray
Ubuntu Bug Master
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