What if users warned about critical bugs?
Alberto Salvia Novella
es20490446e at gmail.com
Mon Nov 10 23:16:11 UTC 2014
Thomas Ward:
> The only way this can work is if people familiar with the package /
> issue actively are alerted about the criticality issue. In those
> cases, though, they're likely already watching the bugs in the
> specific packages. So how does this expedite processing of the bugs?
By making Launchpad to short those first when visiting a project bug
section, even for a package maintainer or somebody willing to report
bugs upstream while triaging.
Thomas Ward:
> As well, we're going to have a lot of users who aren't familiar with
> the importance criterion, emailing in and saying "Oh, this is
> critical", because they don't read the importance requirements, and
> we're probably going to get higher amounts of incorrectly-reported
> items in the bug control inbox.
So better to change saying it is critical for telling it renders the
system temporally or permanently unusable.
Thomas Ward:
> Just because we set the importance does not mean it gets fixed faster.
Because critical flaws are discovered sooner, it also allows to work on
them sooner. To stop watering weeds for watering trees.
More information about the Ubuntu-quality
mailing list