Suggested edit to ReportingBugs

chris hermansen clhermansen at gmail.com
Tue Jun 6 17:37:47 UTC 2023


Christopher and list,

On Tue, Jun 6, 2023 at 10:01 AM Christopher Beland <beland at alum.mit.edu>
wrote:

> I tried to report a bug today and went in circles for quite a while
> trying to get to the right place in Launchpad to report an ssh bug. But
> I kept ending up at: https://help.ubuntu.com/community/ReportingBugs
>
> It might be helpful to clarify in the "How to report bugs" section
> something like this (I can't edit it myself):
>
> "This will involve running a command that will collect information from
> the local system on the problematic program, and then open a form in a
> web browser for your comments."
>

I don't understand how your wording is substantially different from, nor
more clear than what the link you provided already states:

When possible, this will involve running a command 'ubuntu-bug' alias
'apport-bug' alias 'apport-collect'

ubuntu-bug buggy-package-name

that will collect information from the local system on the problematic
program, and then open a form in a web browser for your comments.

By my count this text starts three lines down in the second section,
entitled *How to report bugs.*  It seems pretty clear to me, and it's close
to the top of the page so no scrolling required.



>
> There's a huge number of sections on this page you need to read through
> before you discover that's what's going to happen, even for a non-crash
> bug. (I'm used to reporting non-crash bugs for Fedora directly into a
> web page.)
>

This doesn't reflect my experience on that page.  The basic info you
suggest is right near the top.


-- 
Chris Hermansen · clhermansen "at" gmail "dot" com

C'est ma façon de parler.


More information about the Ubuntu-quality mailing list