[Bug 713204] Re: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[John Brown]

Andreas

No, I haven't had BackupPC successfully installed before and indeed no User
has been set up. You will recall, though, that I have removed and
reinstalled from Ubuntu Software Centre to see if changing the permissions
on the directories would now allow thte links to be made and the install to
go in cleanly. Well, I got as far as the invitation to log in as user
"backuppc", but had no password and couldn't enter the web interface.

After reading the config files and tinkering for a bit I came across
instructions for how to change the password using htpasswd, but this hasn't
completely solved the issue because although I now have a known password
associated with the backuppc user, there is in fact no backuppc user to
associate the password with!  I guess it's the case that the install script
had only got so far when it fell over. When I then removed and reinstalled
from Ubuntu Software Centre things were probably in an ambiguous state. Of
course, you may detect something different. Would it help if I sent you any
further config or log files? If so, do say.
------

Just to get a better handle on how a normal install ought to have gone, I
moved to the small Debian Lenny partition on my hard drive (host name
keizan) and installed BackupPC there using the command:

keizan:/# aptitude install backuppc rsync libfile-rsync-perl
libfile-rsyncp-perl par2 bzip2

as suggested on DebianHelp. [I did it there so as not to disturb the set up
on my main Ubuntu partition for diagnostic purposes]. You can tell from the
attached record of the terminal session that everything went in OK and I am
able to log in because the backuppc user was set up as expected.

>From my own point of view, as I only wanted to explore the software, this is
enough for me. Equally, I could maybe strip out my Ubuntu BackupPC install
and use apt-get there to achieve the same result. But I'm aware that having
got yout teeth into this apparent bug you may well feel the need to resolve
it. In which case, I am at your disposal to the limits of my capabilities. I
have 'played' with Linux since Red Hat 5.1 and am comfortable enough with
the command line. However, I am no expert on enterprise system adminstration
so I will benefit from fairly explicit guidance/instructions.

Again, thanks for pursuing this. Let me know how you want to play it.

Regards, John


On 5 February 2011 21:24, Andreas Olsson <andreas at arrakis.se> wrote:

> Never mind that about the duplicate. While there are similarities to
> comments later on, your issue isn't the same as the original issue
> reported in that bug report.
>
> Looking closer at your term log I see that there are no mention of any
> backuppc user being created? Have you had backuppc installed before on
> that system?
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/713204
>
> Title:
>  package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess
>  installed post-installation script returned error exit status 1
>
> Status in “backuppc” package in Ubuntu:
>  New
>
> Bug description:
>  Binary package hint: backuppc
>
>  I was using Ubuntu Software Centre to install BackupPC, but the script
>  failed. I suspect it was because although I'd installed Apache, I had
>  not yet set up Apache2 config files -  I've been using lighttpd
>  instead. So when the script tried to restart the web server it failed.
>  Maybe a bit more clarity about the dependencies on the Info page would
>  be useful. I'll try to get Apache2 working properly and then do a re-
>  install from Ubuntu Software Centre.
>
>  John
>
>  ProblemType: Package
>  DistroRelease: Ubuntu 10.04
>  Package: backuppc 3.1.0-9ubuntu1
>  ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12
>  Uname: Linux 2.6.32-28-generic i686
>  Architecture: i386
>  Date: Fri Feb  4 16:32:12 2011
>  ErrorMessage: subprocess installed post-installation script returned error
> exit status 1
>  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
>  PackageArchitecture: all
>  SourcePackage: backuppc
>  Title: package backuppc 3.1.0-9ubuntu1 failed to install/upgrade:
> subprocess installed post-installation script returned error exit status 1
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/backuppc/+bug/713204/+subscribe
>


** Attachment added: "debianInstallSession.txt"
   https://bugs.launchpad.net/bugs/713204/+attachment/1835711/+files/debianInstallSession.txt

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https://bugs.launchpad.net/bugs/713204

Title:
  package backuppc 3.1.0-9ubuntu1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1