[Bug 723891] Re: package mailman 1:2.1.13-1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[James Page]

Kyle

I've taken a look at the pre-installation script and it will fail with
an exit status of 1 if any queue files in /var/lib/mailman/qfiles.

I could re-produce this error message by creating a file in
/var/lib/mailman/qfiles - I was then presented with the option to
continue regardless or abort the installation.

Did you get any prompted during the upgrade about this directory
containing files? I got the following error message (and advice which
might help):

 The directory /var/lib/mailman/qfiles contains files. It needs to be
 empty for the upgrade to work properly. You can try to handle them by:
  - Stop new messages from coming in (at the MTA level).
  - Start a mailman queue runner: /etc/init.d/mailman start
  - Let it run until all messages are handled.
    If they don't all get handled in a timely manner, look at the logs
    to try to understand why and solve the cause.
  - Stop it: /etc/init.d/mailman stop
  - Retry the upgrade.
  - Let messages come in again.
 You can also decide to simply remove the files, which will make
 Mailman forget about (and lose) the corresponding emails.
 .
 If these files correspond to shunted messages, you have to either
 delete them or unshunt them (with /var/lib/mailman/bin/unshunt).
 Shunted messages are messages on which Mailman has already abandoned
 any further processing because of an error condition, but that are
 kept for admin review. You can use /var/lib/mailman/bin/show_qfiles to
 examine the contents of the queues.
 .
 You have the option to continue installation regardless of this problem, at
 the risk of losing the messages in question or breaking your Mailman setup.

Thanks


** Changed in: mailman (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/723891

Title:
  package mailman 1:2.1.13-1 failed to install/upgrade: subprocess new
  pre-installation script returned error exit status 1