[Bug 1288142] [NEW] smartmontools does not recognize WD Elements 2TB portable HDD: /dev/sdb: Unknown USB bridge [0x1058:0x10b8 (0x1007)]

Rocko rockorequin at hotmail.com
Wed Mar 5 09:30:07 UTC 2014


Public bug reported:

smartmontools is missing the USB bridge definition for the a WD Elements
2TB HDD.

When I plug the drive into a USB port (say /dev/sdb) and run
"smartmontools -a /dev/sdb", I get this error:

/dev/sdb: Unknown USB bridge [0x1058:0x10b8 (0x1007)]
Please specify device type with the -d option.

The command works fine with the "-d sat" option.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: smartmontools 6.2+svn3841-1.2
ProcVersionSignature: Ubuntu 3.13.0-14.34-generic 3.13.5
Uname: Linux 3.13.0-14-generic x86_64
ApportVersion: 2.13.2-0ubuntu5
Architecture: amd64
Date: Wed Mar  5 17:19:07 2014
InstallationDate: Installed on 2014-02-08 (25 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140207)
ProcEnviron:
 LANGUAGE=en_AU:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: smartmontools
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: smartmontools (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1288142

Title:
  smartmontools does not recognize WD Elements 2TB portable HDD:
  /dev/sdb: Unknown USB bridge [0x1058:0x10b8 (0x1007)]

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