[ubuntu-uk] Buying Online WAS: Why not fix this?

[Josh Blacker]

Thanks Mark, useful info for the future!

On 8/1/07, Mark Harrison <Mark at yourpropertyexpert.com> wrote:
> Robert McWilliam wrote:
> > When buying online you have a period of time (I can never remember how
> > long it is) to return products for any reason. If I can't get good info
> > on whether or not hardware will work I tend to go for the approach of
> > buying something and if it doesn't work sending it back (putting down
> > its lack of compatibility with linux as the reason - if enough people
> > do this we might start getting better info).
> >
>
> It depends on whether (and when) you are notified of your right to cancel.
>
> - If you are notified of your right to cancel on the site, then it is 8
> days from the date of delivery of the goods
> - If you are notified of your right to cancel after delivery, but within
> three months of purchase, then it's 8 days from that notification
> - If you are not notified of your right to cancel, it is three months
> plus eight days from the date of delivery
>
> [Technically, all the 8 days are "Seven days from the date after the day
> on which the goods were delivered", but I can add one and seven :-)]
>
> The applicable legislation is the European Directive on Distance Selling
> (Directive 97/7/EC),
>
>
> There are a few critical exceptions, including:
>
> - goods sold to businesses (only B2C transactions are covered)
> - anything sold by an auction (but Buy It Now stuff _IS_ covered, even
> if listed on an auction site)
> - personalised goods (made to order stuff)
> - some classes of goods - includin goods likely to deteriorate rapidly
> (eg dairy products), newspapers, periodicals, magazines, Financial
> services, financial products where pricing is based on fluctuating
> markets, land and buildings
> ... and Software, Audio recordings and video recordigs where the seal
> has been opened
>
>
> Regards,
>
> Mark
>
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>


-- 
Josh Blacker