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Thu Nov 13 10:41:28 GMT 2008


cable as your husband? just to be sure.
You say it has ethernet connection*s*, is it a router as well or do you have
to switch the cable? If you have to switch the cable, are you rebooting the
modem when switching over?

Steve

2008/11/14 dianne reuby <pramclub at yahoo.co.uk>

> When I installed Ubuntu two years ago, it picked up my ntl/Virgin cable
> modem immediately. The modem was using a USB connection.
>
> Last week the gas company dug up the pavement and managed to break my
> Virgin cable and, as the Virgin engineers found today, also concrete over
> the break. While they're waiting for their colleague with the pneumatic
> drill to visit, they've set up a temporary connection and also given us a
> new modem as ours was very old. However it only has ethernet connections -
> this is working fine on my husbands XP, but not on Ubuntu (8.10 installed or
> 8.04 LiveCD). My ethernet controller is  Realtek RTL-8139/8139C/8139C+
>
> I've tried to configure using the terminal PPPoE instructions (sudo
> pppoeconf), but I get:
>
> "Sorry, I scanned 2 interfaces, but the Access
> Concentrator of your provider did not respond. Please
> check your network and modem cables. Another reason
> for the scan failure may also be another running pppoe
> process which controls the modem."
>
> The two interfaces it lists are eth0 and pan0.
>
> The Network Connections icon shows "Requesting network address from wired
> network" then "No network connection". I'm sure the ethernet cable is OK as
> a light comes on when it's plugged in, and Ubuntu keeps trying to connect.
>
> I've got two entries on the network connections - Auto Ethernet which has
> no MAC info - "Connect automatically" is ticked. The second entry is Auto
> eth0 where the MAC info is different from modem. "Connect automatically" and
> "System setting" are both ticked on this one. Both are set to Automatic
> DHCP. Trying to edit MAC info on these simply creates another entry with no
> MAC address.
>
> Virgin of course don't support Linux (or Firefox!) - they could only tell
> me that the PC should pick up the IP address from the modem, it's not
> assigned.
>
> And we don't even use gas ...
>
> If anyone can give me info on solving this I'd be grateful. I'm running
> 8.10.
>
> TIA
> Dianne
>
>
>
> --
> ubuntu-uk at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
>
>

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HI Dianne,<br><br>From a purely non OS perspective of this, are you using the same network cable as your husband? just to be sure.<br>You say it has ethernet connection<b>s</b>,
is it a router as well or do you have to switch the cable? If you have
to switch the cable, are you rebooting the modem when switching over?<br>
<br>Steve<br><br><div class="gmail_quote">2008/11/14 dianne reuby <span dir="ltr">&lt;<a href="mailto:pramclub at yahoo.co.uk">pramclub at yahoo.co.uk</a>&gt;</span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><div>When I installed Ubuntu two years ago, it picked up my ntl/Virgin cable modem immediately. The modem was using a USB connection.<br>
<br>Last week the gas company dug up the pavement and managed to break my Virgin cable and, as the Virgin engineers found today, also concrete over the break. While they&#39;re waiting for their colleague with the pneumatic drill to visit, they&#39;ve set up a temporary connection and also given us a new modem as ours was very old. However it only has ethernet connections - this is working fine on my husbands XP, but not on Ubuntu (8.10 installed or 8.04 LiveCD). My ethernet controller is&nbsp; Realtek RTL-8139/8139C/8139C+<br>
<br>I&#39;ve tried to configure using the terminal PPPoE instructions (sudo pppoeconf), but I get:<br><br>&quot;Sorry, I scanned 2 interfaces, but the
 Access<br>Concentrator of your provider did not respond. Please<br>check your network and modem cables. Another reason&nbsp; <br>for the scan failure may also be another running pppoe<br>process which controls the modem.&quot;<br>
<br>The two interfaces it lists are eth0 and pan0.<br><br>The Network Connections icon shows &quot;Requesting network address from wired network&quot; then &quot;No network connection&quot;. I&#39;m sure the ethernet cable is OK as a light comes on when it&#39;s plugged in, and Ubuntu keeps trying to connect.<br>
<br>I&#39;ve got two entries on the network connections - Auto Ethernet which has no MAC info - &quot;Connect automatically&quot; is ticked. The second entry is Auto eth0 where the MAC info is different from modem. &quot;Connect automatically&quot; and &quot;System setting&quot; are both ticked on this one. Both are set to Automatic DHCP. Trying to edit MAC info on these simply creates another entry with no MAC address.<br>
<br>Virgin of course don&#39;t support Linux (or Firefox!) - they
 could only tell me that the PC should pick up the IP address from the modem, it&#39;s not assigned.<br><br>And we don&#39;t even use gas ...<br><br>If anyone can give me info on solving this I&#39;d be grateful. I&#39;m running 8.10.<br>
<br>TIA<br>Dianne<br><br></div></div><br>



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<br></blockquote></div><br>

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