[ubuntu-uk] Remote support was Sad but true? From the Register

[Sean Miller]

On Fri, Jan 16, 2009 at 1:25 AM, Simon Wears <munkyjunky at googlemail.com> wrote:
> possibly. Unfortunately, she isn't running Ubuntu yet, but eventually I'll
> get her to switch. I'm just waiting for Windows to kill itself (again) then
> I can put Ubuntu on it for a week, and she can decide if she wants to
> switch.

I've found that doing something like that is a poison chalice...
whereas if somebody has Windows they go to their mates for help, if
you give them Ubuntu or any other Linux they always assume you are on
call 24x7 to help them with the most mundane of problems, which (in
most cases) they could have worked out for themselves had they
bothered to move their brain out of first gear.

Just be wary.  It's always easier for somebody to call you for an
answer than to figure it out for themselves, or at least that seems to
be my experience, and I simply don't have the time to be a helpdesk as
well as a programmer.

Sean