[ubuntu-uk] Ubuntu - Wrong Direction?

[scoundrel50a]

On 02/12/11 14:08, Matthew Daubney wrote:
> On 2 December 2011 14:04, Gareth France<gareth.france at gmail.com>  wrote:
>> There NEEDS to be a quick response, even if that response is 'you have to
>> subscribe', 'you have to upgrade', 'you're supposed to look there'! The lack
>> of replies from Canonical is causing me major headaches.
>   <snip old replies>
>
> Welcome to the business world :) I get this with suppliers everywhere,
> from Supermicro to Myricom to Areca to Intel to Hitachi to Quantum and
> so on and so forth. It's not something that ever surprises me.
>
> -Matt Daubney
>

But that doesnt meant to say it should be the same with Ubuntu, and if 
we are talking about Apple, I have had a few problems with apple 
recently, and got things done within hours.......I know now why apple 
charges so much, their after sales support is amazing.........