[ubuntu-uk] Ubuntu User experience survey

[alan c]

On 25/05/11 08:11, Alan Bell wrote:
> Hi all,
>
> Mackenzie Morgan and others have put together a survey to capture
> information about how people are getting on with Ubuntu so that we can
> make the experience even more awesome (if such a thing is possible) if
> you have a few minutes it would be great if you could fill out the form
> (and see if you can spot which questions I suggested).
>
> Alan.
>
> When your interaction with other Ubuntu users is entirely made up of
> developers talking about bugs they need to fix and users seeking
> support (IRC, forums, bug reports), your perspective changes.  It's
> hard to get a good idea of the big picture.  What portion of users are
> hitting problems in what areas?  How do users who've reported bugs
> feel about the experience? How are the local community teams doing?
> That kind of stuff is hard to wrap your head around without metrics.
>
> To that end, a bunch of members of the Ubuntu community have worked
> together to create a survey that'll help those of us working on
> various parts of Ubuntu understand where we need to improve and how we
> can do better.
>
> If you have an opinion on Ubuntu, please take 5 minutes to fill out
> the following Ubuntu User-Experience survey:
> http://is.gd/vnPvog
>
> Thank you!

I have sent it also to the users who I help as admin, they just use 
Ubuntu like a toaster, they do no admin at all. I think they will not 
understand many of the questions and the questions about installation 
may completely stump them.

For me the survey  tone is set for an 'admin-user'. If Ubuntu is to 
roll out to 200 million users in 4 years, I think there will be LOT 
more non-admin end users out there.
-- 
alan cocks
Ubuntu user