[Ubuntu-US-CA] Ubuntu-us-ca Digest, Vol 61, Added reply....

Sat Jun 30 21:32:36 UTC 2012

I wish I had known someone like you when my eMachines laptop display went
black after running 11.04 on it for a few weeks.
I was so mad....

I did not give up though....   I now have 12.04 running on the same laptop
and it is working fine so far.  But it is a learning experience !

Never heard of some of these Linux terms.....    grep.. ?     ...vim.. ?
   sudo.. ?

But it is fun, and I may never go back to Winblows again....    :-)...

Thanks to all you developers out there !

Sonny

On Sat, Jun 30, 2012 at 5:00 AM, <ubuntu-us-ca-request at lists.ubuntu.com>wrote:

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> Today's Topics:
>
>   1.  A personal story for your consideration (Robert Lewis)
>   2. Re:  A personal story for your consideration (Philip Ballew)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Fri, 29 Jun 2012 15:29:43 -0700
> From: Robert Lewis <bob.l.lewis at gmail.com>
> To: undisclosed-recipients:;
> Subject: [Ubuntu-US-CA] A personal story for your consideration
> Message-ID:
>        <CAHq9PmtDZEbV92iBYbS-F1UOOB3xJd9=vH3-8sfdf08hT0-XUA at mail.gmail.com
> >
> Content-Type: text/plain; charset="utf-8"
>
> How Linux can be used to diagnose a computer with Windows on it.
>
> A friend from 1000 miles away called me to ask if I had any idea
> why his keyboard was acting up and being intermittent making his
> computer useless.  He was running Microsoft Vista.
>
> Two days latter things went from bad to worse and the computer was
> inoperable and he could not boot into Vista.  I asked him if he had
> an Ubuntu LiveCD handy but he didn't.   I was going to burn one and
> ship it to him but them asked him who provides his DSL.  His ISP
> was Century Tel. which apparently has a big foot print in the state
> of Washington.  He then told me that they have a computer repair
> department and handle people that walk in.  However, he told me that
> people that have used them have complained that they charge a great
> deal and they were not satisfied with the results.  I decided to call
> them and conference my friend into the call.
>
> I told them that I was working with one of their customers and that
> I lived in California and needed his customer to have a bootable
> LiveCD.   I also asked if he had heard of Linux and the guy said yes.
> I asked if he would be willing to download Ubuntu 12.04 and cut a CD
> for my friend.   He said sure and guess how much they wanted to do it?
> $1.09 and that included the media and tax.  The CD was ready in 2-hrs.
> Now I call that good service.
>
> When the guy home with the CD I had him run the RAM tests from the CD
> and his RAM hardware came up clean.  I then had him come up into the
> LiveCD mode and his computer worked flawlessly and he could
> get caught up on his email.   I then had him download Teamviewer.
> A program I favor for desktop sharing as it works across all three
> platforms and is fast.  I then remotely accesses his machine and from
> the "Dash" selected the "Disk Utility".  I than looked at the Smart data
> from
> the disk and ran a check.  The hard drive was not looking good and
> I believe his earlier keyboard intermittent condition was being caused by
> recalc's on the hard drive which had a higher priority than the keyboard.
>
> So, Linux comes to the rescue again helping to diagnose a problem
> 1000 miles away and proving to be an invaluable tool.
>
> Now what to do?   You got it, replace the hard drive and sell the user
> on never using Microsoft again ;-)  However, this guy has little money
> and frustrates easily at problems like this.  I acquired a 2-1/2"
> SATA drive from someone on this list who was kind enough to donate
> it to the cause.  He knows who he is and I thank you for your
> generosity in helping out.
>
> I took this drive and wiped it and ran a bunch of diagnostics to insure
> that it was solid and had no errors.   I than installed Ubuntu 12.04
> and proceeded to customize it for this user.  Then I shipped it to him
> on an island located about an hour away from Anacortes, WA where one
> goes by boat to reach the Island.   A friend of his put the drive in
> the machine and he is fully operational.
>
> Another win for Linux, as, in my experience taking a Microsoft
> hard drive and moving it to a very different machine is failure
> prone.  Jeff might have thoughts on this but it has caused me a
> lot of grief when I have tried it.   Bottom line is this does
> work well on Linux and all is well that ends well.
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> ------------------------------
>
> Message: 2
> Date: Fri, 29 Jun 2012 16:29:02 -0700
> From: Philip Ballew <philipballew at ubuntu.com>
> To: bob.l.lewis at gmail.com,      Ubuntu US California
>        <ubuntu-us-ca at lists.ubuntu.com>
> Subject: Re: [Ubuntu-US-CA] A personal story for your consideration
> Message-ID:
>        <CA+tbfnjcMwJ=dCRR=JJkq0xapwJn6W-PqYKRKOFRESaUQBK67A at mail.gmail.com
> >
> Content-Type: text/plain; charset="iso-8859-1"
>
> A very encouraging story to share with the list. Thanks!
>
> On Fri, Jun 29, 2012 at 3:29 PM, Robert Lewis <bob.l.lewis at gmail.com>
> wrote:
>
> > How Linux can be used to diagnose a computer with Windows on it.
> >
> > A friend from 1000 miles away called me to ask if I had any idea
> > why his keyboard was acting up and being intermittent making his
> > computer useless.  He was running Microsoft Vista.
> >
> > Two days latter things went from bad to worse and the computer was
> > inoperable and he could not boot into Vista.  I asked him if he had
> > an Ubuntu LiveCD handy but he didn't.   I was going to burn one and
> > ship it to him but them asked him who provides his DSL.  His ISP
> > was Century Tel. which apparently has a big foot print in the state
> > of Washington.  He then told me that they have a computer repair
> > department and handle people that walk in.  However, he told me that
> > people that have used them have complained that they charge a great
> > deal and they were not satisfied with the results.  I decided to call
> > them and conference my friend into the call.
> >
> > I told them that I was working with one of their customers and that
> > I lived in California and needed his customer to have a bootable
> > LiveCD.   I also asked if he had heard of Linux and the guy said yes.
> > I asked if he would be willing to download Ubuntu 12.04 and cut a CD
> > for my friend.   He said sure and guess how much they wanted to do it?
> > $1.09 and that included the media and tax.  The CD was ready in 2-hrs.
> > Now I call that good service.
> >
> > When the guy home with the CD I had him run the RAM tests from the CD
> > and his RAM hardware came up clean.  I then had him come up into the
> > LiveCD mode and his computer worked flawlessly and he could
> > get caught up on his email.   I then had him download Teamviewer.
> > A program I favor for desktop sharing as it works across all three
> > platforms and is fast.  I then remotely accesses his machine and from
> > the "Dash" selected the "Disk Utility".  I than looked at the Smart data
> > from
> > the disk and ran a check.  The hard drive was not looking good and
> > I believe his earlier keyboard intermittent condition was being caused by
> > recalc's on the hard drive which had a higher priority than the keyboard.
> >
> > So, Linux comes to the rescue again helping to diagnose a problem
> > 1000 miles away and proving to be an invaluable tool.
> >
> > Now what to do?   You got it, replace the hard drive and sell the user
> > on never using Microsoft again ;-)  However, this guy has little money
> > and frustrates easily at problems like this.  I acquired a 2-1/2"
> > SATA drive from someone on this list who was kind enough to donate
> > it to the cause.  He knows who he is and I thank you for your
> > generosity in helping out.
> >
> > I took this drive and wiped it and ran a bunch of diagnostics to insure
> > that it was solid and had no errors.   I than installed Ubuntu 12.04
> > and proceeded to customize it for this user.  Then I shipped it to him
> > on an island located about an hour away from Anacortes, WA where one
> > goes by boat to reach the Island.   A friend of his put the drive in
> > the machine and he is fully operational.
> >
> > Another win for Linux, as, in my experience taking a Microsoft
> > hard drive and moving it to a very different machine is failure
> > prone.  Jeff might have thoughts on this but it has caused me a
> > lot of grief when I have tried it.   Bottom line is this does
> > work well on Linux and all is well that ends well.
> >
> > --
> > Ubuntu-us-ca mailing list
> > Ubuntu-us-ca at lists.ubuntu.com
> > Modify settings or unsubscribe at:
> > https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-ca
> >
> >
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> End of Ubuntu-us-ca Digest, Vol 61, Issue 10
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