[CoLoCo] work/ticket tracking software

Joey Stanford joey at canonical.com
Wed Apr 9 21:44:24 BST 2008


fwiw, we use http://www.bestpractical.com/rt internally

On Wed, Apr 9, 2008 at 2:38 PM, David L. Willson <DLWillson at thegeek.nu> wrote:
> Jim, what happened on this?  Did you find something satisfactory?  --David
>
>  On Wed, 16 Jan 2008 13:03:12 -0700, David L. Willson wrote
>
>
> > Would it be proper to assume that you'll post your impressions of the
>  > ticket systems as you touch them, Jim?  I may want to try to sell one
>  > here at work, so we can get off the sucking IE-on-Windows-only product
>  > we use now (Magic HelpDesk IQ).
>  >
>  > On Wed, 2008-01-16 at 11:04 -0700, Jim Hutchinson wrote:
>  > > On Jan 16, 2008 10:59 AM, David Overcash <funnylookinhat at gmail.com> wrote:
>  > > > In fact Jim...   I'll install a few ticket systems there and see which one
>  > > > you like.  Then feel free to just go ahead and use it.
>  > > >
>  > > > -David
>  > > >
>  > >
>  > > Cool. Thanks. I would ultimately like to have staff use it as well to
>  > > request help. Is that okay?
>  > >
>  > > -jim
>  > >
>  > > --
>  > > Please avoid sending me Word or PowerPoint attachments.
>  > > See http://www.gnu.org/philosophy/no-word-attachments.html
>  > >
>  >
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>
>  David L. Willson
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