[CoLoCo] work/ticket tracking software

David L. Willson DLWillson at TheGeek.NU
Thu Apr 10 00:02:06 BST 2008


That's pretty neat.  Simple and straightforward.

On Wed, 9 Apr 2008 15:07:33 -0600, David Overcash wrote
> Oh I created something...
> 
> http://www.funnylookinhat.com/ticket_system/
> 
> All of the passwords are currently set to "password" just for ease of
> demonstration.
> 
> -David
> 
> On Wed, Apr 9, 2008 at 2:44 PM, Joey Stanford <joey at canonical.com> wrote:
> 
> > fwiw, we use http://www.bestpractical.com/rt internally
> >
> > On Wed, Apr 9, 2008 at 2:38 PM, David L. Willson <DLWillson at thegeek.nu>
> > wrote:
> > > Jim, what happened on this?  Did you find something satisfactory?
> >  --David
> > >
> > >  On Wed, 16 Jan 2008 13:03:12 -0700, David L. Willson wrote
> > >
> > >
> > > > Would it be proper to assume that you'll post your impressions of the
> > >  > ticket systems as you touch them, Jim?  I may want to try to sell one
> > >  > here at work, so we can get off the sucking IE-on-Windows-only
> > product
> > >  > we use now (Magic HelpDesk IQ).
> > >  >
> > >  > On Wed, 2008-01-16 at 11:04 -0700, Jim Hutchinson wrote:
> > >  > > On Jan 16, 2008 10:59 AM, David Overcash <funnylookinhat at gmail.com>
> > wrote:
> > >  > > > In fact Jim...   I'll install a few ticket systems there and see
> > which one
> > >  > > > you like.  Then feel free to just go ahead and use it.
> > >  > > >
> > >  > > > -David
> > >  > > >
> > >  > >
> > >  > > Cool. Thanks. I would ultimately like to have staff use it as well
> > to
> > >  > > request help. Is that okay?
> > >  > >
> > >  > > -jim
> > >  > >
> > >  > > --
> > >  > > Please avoid sending me Word or PowerPoint attachments.
> > >  > > See http://www.gnu.org/philosophy/no-word-attachments.html
> > >  > >
> > >  >
> > >  > --
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> > >
> > >
> > >  David L. Willson
> > >  Trainer/Engineer/Consultant
> > >  MCT, MCSE, Linux+
> > >  (720) 333-LANS
> > >
> > >
> > >
> > >
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David L. Willson
Trainer/Engineer/Consultant
MCT, MCSE, Linux+
(720) 333-LANS




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