Please Help

[Mario Vukelic]

On Thu, 2008-07-10 at 15:38 +0000, Leslie Bounan wrote:
> Dear Sir
>  
> I had a problem when I downloaded your product.

Just to be sure you understand how this mailing list works (because the
way you addressed the list in your post makes this seem unlikely), and
to spare you future trouble:

The ubuntu-users mailing list gives volunteer support. That is, nobody
here is being paid for hanging out, and everyone's here because they
like to help other users for one reason or other.

If you prefer commercial support, please visit this page:
http://www.ubuntu.com/support/paid


If you decide to use the volunteer mailing list for support:

A side effect of volunteer support is that you should not take
everything that is written here as gospel. Most of the help you will
receive is very good (such as the link that Phil Sexton posted in
response to your question). However, it won't hurt to use critical
thinking, since sometimes you might receive advice that is not so great.
Such answers will usually be quickly corrected by other contributors,
but it might take some time.