DANGER!!! Problems with 10.04 installer (RAID devices *will* get corrupted)

[J]

On Wed, Apr 21, 2010 at 20:16, Christopher Chan
<christopher.chan at bradbury.edu.hk> wrote:

>> Coming here (or any other mailing list) and providing the info you
>> have (which is EXCELLENT info, I might add) is no different than just
>> running outside and telling your neighbor about your RAID issues.
>
> His RAID issues? Cool, his issues eh? Not ubuntu-installer's issues.
> Nice. I, for one, appreciate the heads up.

Since he is the first person I've heard anywhere mention this issue,
then yes.  I never said that there was or was not an issue in ubiquity
(or at least the logic in the partition manager within ubiquity) BUT
you'd think that after 3 Alphas and 2 Betas plus daily updates and
respins SOMEONE would have seen an issue THIS BIG before now, eh?

Heads up is great, but unless a bug is filed, a heads up is all it is.

>> I understand your frustration, but really, no one here can fix the
>> installer.  The people who can find out about these things from bugs
>> filed in Launchpad.

> Really, you understand his frustation eh? What about mine (there is a
> reason why I am still on Hardy at work and Jaunty at home)? As in maybe
> developers need to learn to keep in touch with their users then. For an
> issue with such ramifications such as this, I'd say filing a bug report
> is the least of the problem. Why? Because it shows that the developer(s)
> failed to even to some basic testing and just let their code out in the
> wild and wait to see if problems occur. If not, great, if so, too bad.

Indeed, you are absolutely correct.  But refer above.  I'm not saying
that there isn't an issue here, but at this point in the cycle,
something THIS big should have been seen before.  Unfortunately, one
data point does not indicate a trend.  If the OP had seen this back
at, say Alpha 3, for instance, and still saw it now, that's a bigger
issue than not seeing it through every release and then suddenly
finding it in Beta 2 when it never existed before, eh?

> That kind of attitude plus a 'customer must file complaint via the {name
> your favourite pain in the neck dept}' mentality will only lead to the
> inevitable. Poor product.

So what would be your suggestion?  Perhaps the developers should spend
their time reading this, and the thousands of other blogs, lists and
forums to determine what issues are being seen by people testing out
beta software?

Bugtrackers like Launchpad and Bugzilla exist for a reason.  Raise the
bug, developer now knows there is a bug, developer can fix the bug.

Expecting that that anyone developing any kind of software should also
be testing said software under every conceivable situation on every
conceivable type of hardware will definitely lead to the inevitable NO
software being developed, as the testing effort alone would be
prohibitively expensive in both time and money.

So yes, I understand the OPs frustration.  Been there.  Done that.
I've been bitten by buggy beta software more times than I care to
remember, but again... Beta Software.  Filing a bug is the only way to
GUARANTEE that SOMEONE will take a look at it and hopefully resolve
it.