xsane can't see my scanner unless I'm root

[Colin Law]

On 26 July 2012 13:26, Gene Heskett <gheskett at wdtv.com> wrote:
> On Thursday 26 July 2012 08:07:34 Gene Heskett did opine:
>
>> On Thursday 26 July 2012 07:27:39 Steve Flynn did opine:
>> > On 26 July 2012 12:00, Gene Heskett <gheskett at wdtv.com> wrote:
>> > > Its your call Ubuntu, I've done the dance.
>> >
>> > ubuntu-bug is your friend.
>> >
>> > https://help.ubuntu.com/community/ReportingBugs
>>
>> How so?  It leads back to launchpad at Step 1, a difficult to access
>> site, and which when I do log into it, is apparently read-only. And it
>> apparently logged me out for inactivity in about 5 minutes.  A Real
>> User Friendly site.  NOT.
>>
>> You want bug reports filed?  Make it possible to report the bug, and in
>> this case, a bug report that includes a fix.
>>
>> Cheers, Gene
>
> I am still puzzled.  After having wasted 1.5 hours screwing around on
> launchpad, your mention of ubuntu-bug was finally found while reading on
> the site.  But first a lot of blather about apport, which is command not
> found.  About half a page down is another mention of ubuntu-bug, which does
> exist, but when the choices aren't applicable and you check "other" then it
> complains no package found and exits.  But 'ubuntu-bug sane' actually
> worked.  Now, if someone wants to change that to 'ubuntu-bug udev' it would
> probably be a better fit.
>
> Now, the puzzling part:  Why send folks to waste all that time with
> launchpad, when the data collection and bug filing script is right there on
> their machine & only takes maybe 5 minutes to run including viewing the
> report submitted?
>
> Such useless blather about launchpad is at best, counter-productive, a
> frustration generator and a monumental waste of time for a lot of people.

I am not sure which useless blather you are talking about.  Assuming
that you are talking about the ReportingBugs page then I don't see any
useless blather there.  Could you point it out so the page can be
improved?

It is necessary to register with lauchpad in order to report a bug, so
that time was not wasted.  If you had not already been logged on then
you would have been asked to when it submitted the bug.  I agree that
a link to the ReportingBugs page from the front page of launchpad
would be a good idea.

>
> Plainly, it should be available in the system>administration pulldown.
> Sadly, it is not.

Possibly a good idea, but whether you want space taken up on the menu
for something that most people do very rarely is debatable.

If you click on the desktop then select Help from the menu in the top
bar in order to get the Ubuntu help, and put
report bug
in the search then it provides instructions on how to report a bug
using ubuntu-bug.

I /do/ think that the help should be available from the cog menu.

Colin