pdf document from healthcare.gov not opening

Dave Woyciesjes woyciesjes at sbcglobal.net
Wed Jul 9 18:24:09 UTC 2014


On 07/09/2014 02:14 PM, Gary J. Kirkpatrick wrote:
>
>
>
> On Wed, Jul 9, 2014 at 8:05 PM, Gary J. Kirkpatrick
> <garyartista at gmail.com <mailto:garyartista at gmail.com>> wrote:
>
>     I can download the pdf and open it, but the document is blank except
>     for the notification stating:
>
>     f this message is not eventually replaced by the proper contents of
>     the document, your PDF viewer may not be able to display this type
>     of document.
>     You can upgrade to the latest version of Adobe Reader for Windows®,
>     Mac, or Linux®
>
>     I am using 14.04 and have installed all the updates so I should
>     think the version I have is the latest.
>
>     Any thoughts?
>
>
>     thanks
>
>
>     garyk

	Adobe has a new format of PDF files, I don't recall what they call it, 
but it's a new way of combining multiple PDF documents in to one package.
	That may be what's got you hosed.


-- 
--- Dave Woyciesjes
--- CompTIA A+ Certified IT Tech - http://certification.comptia.org/
--- HDI Certified Support Center Analyst - http://www.ThinkHDI.com/
Registered Linux user number 464583

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"The problem with troubleshooting is that trouble shoots back."
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