Software Uptater problems

[Bob]

** Reply to message from Colin Law <clanlaw at gmail.com> on Wed, 14 Jan 2015
09:39:54 +0000

> On 14 January 2015 at 05:10, Bob <ubuntu-qygzanxc at listemail.net> wrote:
> > A few weeks ago I had internet connectivity problems.  At that time (on my
> > disktop computer) Software Updater tried to run and ended because it could not
> > get all the then current updates.  The last two times the Software Updater has
> > tried to run (when I click on the Software Updater icon) its window will not
> > display.  The Software Updater works properly on my laptop.
> >
> > When the system determines that there are updates available it puts an icon in
> > the launcher.  When I click on the icon to run the updater an arrow appears on
> > the left side of the icon to indicate the program is running but no window
> > opens.  Clicking again on the icon the window still will not open.  The icon
> > will stay that way until I right click on the icon and select "Quit".
> 
> To make sure everything up to date, whilst trying to get the updater
> showing again, if you open a terminal window (search for Terminal in
> the Dash, or hit Ctrl+Alt+T) and type
> sudo apt-get update && sudo apt-get dist-upgrade

That works.


> Do you sometimes have a second display connected.  I wonder whether
> the updater window is appearing on the second display, which is not
> connected.

I only have one display.


> Also did you start the updater and give it a couple of minutes to make
> sure it did not popup after a while?

I did not start the updater the system did.  I do not know how long the icon
was on the launch pad.


> To further investigate what is happening with the graphical updater,
> in the terminal run
> update-manager
> and see what happens.  If any messages appear in the terminal
> copy/paste them here. To copy from the terminal use Ctrl+Shift+C.

The update-manager started and opened a window.  The update-manager window
stated I needed to restart the system, which I did.  After the reboot I reran
the update-manager from a terminal.  The update-manager window stated the
system was up to date.

I will just have to wait until the next time the system wants to do an update
to see if the problem is resolved.

Thanks for your help.


> Colin
> 
> >
> > Is there a file that can be deleted or modified to allow the Software Updater
> > to start working again?
> >
> >
> > A side note.  In the past when I clicked on the "System Settings" icon and then
> > clicking the "Details" icon there would be a button that indicated whether
> > there were updates available or not.  Recently I can see that button but it
> > does not stay in the window long enough to read it and it is not available to
> > click on to do an update.  This does not appear to be correct operation.

-- 
Robert Blair