Unable to install HP AiO Ink Advantage 3835 on Ubuntu 14.04
Jatin khatri
khatri.jatin at gmail.com
Thu Feb 4 12:52:00 UTC 2016
On Thursday 04 February 2016 06:12 PM, Liam Proven wrote:
> On 3 February 2016 at 17:59, Amichai Rotman <amichai at iglu.org.il> wrote:
>> Hi All,
>>
>> I've installed Ubuntu on my friend laptop a few month ago. All went great
>> and he was very happy with it.
>> Two days ago he went out and bought an AiO HP 3835 - without consulting me
>> first.
>>
>> I've been trying to make it work since then...
>>
>> This is what I've done:
>>
>> I went to the Printers in the System Settings.
>> I waited for the Printer to show up and clicked on it (connected via USB).
>> I chose HP for the manufacturer.
>> The printer's specific model is not on the list, only 3022 or 3040...
>> I looked it up on the HPLIP page and it shows up as supported.
>>
>> The printer shows up in 'lsusb'.
>> When I try to run 'hp-probe' or 'hp-setup' it immediately claims it cannot
>> locate any device...
>>
>> I am very frustrated. How can I obtain the specific models' PPD file?
>>
>> Trying to search for the Linux driver on HP's Website refers me to HPLIP!
>>
>> I am afraid to ask my friend to replace the printer, because he might blame
>> Linux in general and ask to switch back to Windows(!)...
>>
>> Please help!
>
> [1] What version of Ubuntu?
>
> [2] Is it up to date?
>
> [3] Have you tried installing the *LATEST* HP drivers from HP?
>
> http://hplipopensource.com/hplip-web/index.html
>
or may be this[1]
[1] http://support.hp.com/us-en/document/c01174360
--
*/
Jatin Khatri
RHCSA RHCE CCNA
www.fedoraproject.org/wiki/Jatin <http://www.fedoraproject.org/wiki/Jatin>
Save Paper, Save Environment.**
/*(Plant at least one tree in your life and nurture it !!!)*/
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