(OT) Google: "Somebody knows your password"

[Xen]

Jared Norris schreef op 04-08-2017 15:00:

> On 4 August 2017 at 15:02, Volker Wysk <post at volker-wysk.de> wrote:
> 
>> Hi
>> 
>> I've received a mail titled "Jemand kennt Ihr Passwort" ("somebody 
>> knows your
>> password") from Google, and a "security warning" mail, with the same 
>> contents.
>> %-(
>> 
>> Somebody tried to access my google account with my password, from an 
>> (to
>> google) unknown device. The login was blocked, because of the device 
>> being
>> unknown to google. I was then guided to change my password, which I 
>> did. As
>> the location of the unknown device, the mail stated Essen (I live in 
>> Berlin).
>> 
>> The mail says (translation below):
>> "Jemand kennt Ihr Passwort
>> 
>> Hallo Volker,
>> Jemand hat gerade versucht, sich mit Ihrem Passwort in Ihrem 
>> Google-Konto
>> vwysk1 at gmail.com anzumelden, und dazu eine Anwendung, z. B. ein
>> E-Mail-Programm, oder ein Mobilgerät verwendet.
>> 
>> Details:
>> Freitag, 4. August 2017 03:24 (GMT)Google hat den Anmeldeversuch
>> unterbunden. Sie sollten sich jedoch trotzdem die kürzlich genutzten 
>> Geräte
>> ansehen: ..."
>> 
>> Translation:
>> "Somebody knows your password.
>> 
>> Hello Volker,
>> somebody has just tried to log in to your google account 
>> vwysk1 at gmail.com, and
>> used an application, for instance an e-mail program, or a mobile 
>> device.
>> 
>> Details:
>> Friday, 4. August 2017 03:24 (GMT)Google has prevented the login 
>> attempt. You
>> nevertheless should  look at the shortly used devices. ..."
>> 
>> Apart from that, I don't have any information.
>> 
>> So this means that my Google password was stolen, doesn't it? It was a 
>> strong
>> password, and I've used it for my google account only.
>> 
>> So how can this be..? And, will it happen again? I have no idea how 
>> someone
>> could get hold of my password. Sorry for the pointless mail. I'm just 
>> a little
>> nervous.
>> 
>> Volker
>> 
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> 
> Hi Volker,
> 
> I hate to point out the obvious but really you should contact google to 
> sort this out. Emailing a random mailing list will only give you random 
> responses such as the ones you've received. You don't call the phone 
> company when the airline cancels your flight.....

It's almost impossible to get in touch with Google. And our responses 
are not random, thank you very much :p.

Except for the fact that we don't know for sure if the mail is a valid 
Google mail, but I have never seen it, because Google regularly mails me 
with

"There has been a sign in from a new location."

but never with

"Someone knows your password because a device was used that we don't 
recognise." which wouldn't make sense.

But anyway.