unable to install ubuntu 16.04.2

[Richard]

Hello Colin

On 05/29/2017, you wrote:

> On 29 May 2017 at 17:09, Robert Heller <heller at deepsoft.com> wrote:
>> At Mon, 29 May 2017 16:53:55 +0100 (BST) "Ubuntu user technical support,  not for general discussions" <ubuntu-users at lists.ubuntu.com> wrote:
>>
>>>
>>> Hi,
>>>
>>> I downloaded the Ubuntu 16.04.2 iso, and created the DVD. when I tried to install this
>>> on a Windows XP machine and also a Windows 7 laptop, in both cases I get a purple screen with at the base of the screen a pictogram of a rectangle
>>> followed by "=" followed a pictogram of a man in a circle.
>>>
>>> nothing further seems to happens.
>>>
>>> why am I unable to install 16.04.2?
>>
>> Question:
>>
>> I am presuming the Windows XP machine is 32-bit.
>>
>> Did you download the i386 or amd64 Ubuntu 16.04.2 iso?
>>
>> The amd64 version is not going to work on the Windows XP machine. It won't
>> work on the Windows 7 laptop, if that machine is also 32-bit (I am not sure if
>> Windows 7 came out after the general "end of the production" of 32-bit Intel-ish
>> processors.)
>
> I think, but am not certain, that the fact that it comes up with the
> screen described means that the DVD is compatible (32/64) with the
> hardware.
>

that has been the case with this machine, I hope its the case with the Windows 7 machine,
which I will try later on

> Colin
>
Regards