Kernel problem with scanner
Ken D'Ambrosio
ken at jots.org
Mon Jun 3 19:06:50 UTC 2019
On 2019-06-03 14:58, Volker Wysk wrote:
> Hi
>
> My Canon CanoScan LiDE 220 scanner had worked reasonably well, until a
> new kernel has been installed. It went into stop-and-go mode, and made
> funny noises. This is worse in higher resolutions.
>
> I had a notion that it might be a problem with USB, which in turn
> resides in the kernel. I was right. The most current kernel, which has
> been installed, was version 4.15.0-50. The previous one (which still
> is available) was version 4.15.0-48. I tried that version, and the
> problem went away.
>
> Will this message be read and the problem fixed?
I like the easy ones: no, it won't. This isn't the place to do bug
reports, though what you've written is fairly decent and likely to be
helpful. (Though any corresponding log errors you may have would also
be of assistance.) Assuming this is an Ubuntu system, I suggest going
to Launchpad, creating an account, and submitting a bug report. See
https://help.ubuntu.com/community/ReportingBugs for details.
-Ken
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