simple question about contacting Ubuntu suport

[Jared Norris]

On Sun, 5 Apr 2020 at 22:45, stan <stanb at panix.com> wrote:
>
> On Sun, Apr 05, 2020 at 10:26:50PM +1000, Jared Norris wrote:
> > On Sun, 5 Apr 2020 at 22:16, stan <stanb at panix.com> wrote:
> > >
> > >  I have never really gotten my head wrapped around the new we based ways of
> > >  doing things.
> > >
> > >  I created an Ubuntu support contract, when I started one of the projects I
> > >  am working on, and have submitted one case a number of months back. Now I
> > >  need to submit another, and I cannot seem to find the web site to do this
> > >  from.
> > >
> > >  Can someone give me the URL for doing this, please?
> > >
> > >
> > > --
> > > "They that would give up essential liberty for temporary safety deserve
> > > neither liberty nor safety."
> > >                                                 -- Benjamin Franklin
> > >
> > > --
> > > ubuntu-users mailing list
> > > ubuntu-users at lists.ubuntu.com
> > > Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users
> >
> > Hi Stan,
> >
> > If you paid for official Ubuntu support you're likely going to need to
> > start at this website - https://ubuntu.com/support - they have phone
> > numbers and contact forms.
>
> Thanks for the fast response.
>
> I had visited that site, among others, and I still do not see a place on it
> to start a case. I do have my login info for the paid support. I have a lot
> of trouble with website, as I have limited vision, and a lot of things that
> jump out to others are hard for me to see.
> >
> > This mailing list is full of helpful volunteers but none of us are
> > paid to support users through this list.
> >
>
> Completely understood.
>
> --
> "They that would give up essential liberty for temporary safety deserve
> neither liberty nor safety."
>                                                 -- Benjamin Franklin
>
> --
> ubuntu-users mailing list
> ubuntu-users at lists.ubuntu.com
> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users

Hi Stan,

When I use the "contact us" form it takes me through a list of things
to contact them about that might be helpful if you select the item
that's closest to your question.

Unfortunately I've never used the paid support, hopefully someone else
will come along and can point you to where you should be able to raise
tickets.

Regards,
Jared Norris