Ethernet unclaimed

[Jared Norris]

Hi everyone,

Using the break to catch up on some PC hygiene. My main daily PC is an
Intel NUC8i7HVK. Sometime in the last 12-18 months the ethernet has stopped
working on it. I don't know the exact time as it flicked over to wifi and I
never even noticed. I know it was at least 6 months ago though as I was
hoping the update to 2310 would fix it for me.

The symptoms is that there are no lights on the port either end and no sign
of traffic. I've tried swapping ethernet cables and using both ports on the
NUC.

When I run lshw I get:

  *-network UNCLAIMED
       description: Ethernet controller
       product: Ethernet Connection (2) I219-LM
       vendor: Intel Corporation
       physical id: 1f.6
       bus info: pci at 0000:00:1f.6
       version: 31
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi cap_list
       configuration: latency=0
       resources: memory:dc100000-dc11ffff

lspci -nnk gives:

00:1f.6 Ethernet controller [0200]: Intel Corporation Ethernet Connection
(2) I219-LM [8086:15b7] (rev 31)
DeviceName:  Ethernet Controller
Subsystem: Intel Corporation Ethernet Connection (2) I219-LM [8086:0000]
Kernel modules: e1000e

Noting there is no entry for "Kernel driver in use" against the entry.

Based on what I can find "UNCLAIMED" means that it's not loading the
drivers required to make it work and I believe it' requires the generic
e1000e drivers for most network cards Intel have built forever.. I've tried
all the manual processes I can find to manually force it (even building and
loading them from Intel) to no avail.

After a bunch of googling and searching forums I've had no luck. Has anyone
got any suggestions on how to get my ethernet back?

Regards,

Jared Norris
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