Printer install problem
Bill
bstanle at wowway.com
Tue Jul 25 18:43:27 UTC 2023
HI,
I'm having a problem getting a printer to print. I am running
Mint-Linux version 21.1 - Mate desktop. The printer is a HP ENVY 5530.
I tested the printer on Windows 11 and it works, so it does not "appear"
to a problem with the printer. I checked on a HP webpage and it says
that this printer should run under Linux. The HP webpage is
*developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index*
I went to a Linux help page and followed their instructions. This
webpage is
*systutorials.com/how-to-set-up-hp-printer-drivers-on-linux-mint/**
*
This website says that I have the latest version of hplip and to install
and run ...
*sudo aptitude install hplip hplip-gui**
*
The printer installation using the hplib-gui seemed to run correctly but
the printer doesn't print. I checked the installation correct using the
Mate desktop at system/administration/printers and it shows that the
printer was installed. When I tried to print a test page nothing seemed
to happen. I checked the printer queue and it says ...
*Document = test page / printer = ENVY_5530 / status = pending*
I tried to use a XED simple document and this also did not print
*Document = test_file / printer = ENVY_5530 / status = processing*
Obviously, the printer is recognized and installed but probably
incorrectly. What can I do to get the printer to work?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ubuntu.com/archives/ubuntu-users/attachments/20230725/66367175/attachment.html>
More information about the ubuntu-users
mailing list