Printer install problem

[Bill]

On 2023-07-25 16:46, gene heskett wrote:
> On 7/25/23 16:19, Peter Flynn wrote:
>> On 25/07/2023 20:13, gene heskett wrote:
>>> On 7/25/23 14:44, Bill wrote:
>>>> I'm having a problem getting a printer to print.  I am running 
>>>> Mint-Linux version 21.1 - Mate desktop.  The printer is a HP ENVY 
>>>> 5530.
>>
>> I only ever install hplip direct from the HPLIP site at
>> https://developers.hp.com/hp-linux-imaging-and-printing
>> and not the version from the Mint repos.
>>
>>> If you need to use the hp drivers, the first step to do is "sudo apt
>>> purge cups-browsed", 
>>
>> I hadn't come across cups-browsed before. I appear to have it, but it 
>> doesn't seem to be interfering with my hplip.
>>
>> Peter
>>
> Send your browser to localhost:631/printers, using a browser that 
> doesn't steal localhost for google junk.
> if you have printers you can delete but are recreated by the time the 
> screen is refreshed after they have been deleted, cups-browsed is 
> doing it. Purge it, removing all its config stuff, then if needed, 
> reinstall hplip.
>
> Cheers, Gene Heskett.


Hi,

I have tried your suggestion of "purge cups-browsed" and reinstalled 
hplip.  I still am unable to get the printer to work. The status given 
was "processing" but other attempts at printing said it wasn't 
connected.  I checked the cable and even tried a different cable.   the 
/system/administration/printers/ server/connect is /run/cups/cups.sock I 
tried using this without success.  I tried the other option that was 
"local host" again without success.

Any more suggestions?

Bill