Ubuntu Pro fail adding 3rd computer

MR ZenWiz mrzenwiz at gmail.com
Sun Mar 19 06:17:50 UTC 2023


I checked my Software Updater settings after upgrading my primary
desktop to the 5.19 kernel (Xubuntu 22.04.2 LTS HWE) and found that it
was already enabled. That's fine. I also enabled the App support
without any issue.

When I upgraded my laptop to the same kernel, I had to enable the Pro.
This called for a confirmation that was confusing. I logged into my
Ubuntu One account and made the change there, and it automatically
updated my laptop's SU settings with both Pro and Pro App enabled.

So far so good.

I was going to upgrade my wife's laptop to the same kernel, and it was
already running that (!). But when I tried to enable Ubuntu Pro, it
wanted me to confirm, and neither confirmation choice worked. One has
a confirmation code but hte "Confirm: link is grayed out. The other
asks for an input code, so I copied the one shown in the other choice
and clicked "Confirm." It said "invalid code." I tried this twice,
same result both times.

I logged into Ubuntu One on her machine, and I could not get it to add
her machine to my Pro. I went back to the SU method, and it again said
the codes were all bad - each time it was the same code it just gave
me.

So far I have 2 machines out of the limit of 5 I'm allowed for free in
Pro, and unable to do #3.

WTH???

Primary desktop: custom built Ryzen 9 5950X on ASUS TUF X570 Pro m/b
w/ 32GB DDR4.RAM
Primary laptop: LG Gram 17Z90N i7-1065G7 (10th gen) LG m/b w/ 1/2Tb DDR4 RAM
Wife's laptop: Lenovo IdeaPad 17ITL6  i5-1135G7 (11th gen) Lenovo m/b
w/ 8Gb DDR4 MHz

Mark




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