[ubuntu-za] Ubuntu Configuration - are there Paid For integrators available?

[Craig A. Adams]

Hi Philip (long time no speak), All,

I'm sure that there are a number of people across the country who can
help out here.

Perhaps we could "assist the market" by providing a section on the wiki
for those people and organisations who offer support? Of course, we will
need to link to the Ubuntu Marketplace [1] and Canonical [2] as well.

Any comments?

Kindest Regards

Craig A. Adams

[1] http://www.ubuntu.com/support/paid
[2] http://www.ubuntu.com/support/commercial/marketplace

On Mon, 2007-11-19 at 09:30 +0200, Philip Copeman wrote:
> ubuntu-za-request at lists.ubuntu.com wrote: 
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> > Today's Topics:
> > 
> >    1. Re:  Help needed with Ubuntu configuration - Rondebosch
> >       (Ivo Vegter)
> >    2. Re:  Help needed with Ubuntu configuration - Rondebosch
> >       (Jason Norwood-Young)
> > 
> > 
> > ----------------------------------------------------------------------
> > 
> > Message: 1
> > Date: Fri, 16 Nov 2007 15:03:56 +0200
> > From: Ivo Vegter <ivo at hivemind.net>
> > Subject: Re: [ubuntu-za] Help needed with Ubuntu configuration -
> > 	Rondebosch
> > To: Ubuntu South African Local Community <ubuntu-za at lists.ubuntu.com>
> > Message-ID: <473D953C.3080804 at hivemind.net>
> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed
> > 
> > David Woods wrote:
> > 
> >   
> > > 1.  Screen refresh rate; the flicker is too much for me and I'm getting 
> > > headaches.  I've followed instructions I found online, including 
> > > overclocking the monitor, but still can't iron it out.  Under identical 
> > > settings on Windows XP Pro I have no problems.
> > >     
> > 
> > This shouldn't happen on recent releases, in my experience.
> > 
> > You haven't given much information, but for a start, check the 
> > "Restricted Drivers Manager" on the System-->Administration menu. It 
> > should offer to install the correct drivers. Usually, that sorts out 
> > default (low) refresh rate and resolution problems.
> > 
> > Otherwise, Google around for something like "ubuntu refresh ati" or 
> > "ubuntu refresh nvidia" (depending on what card you have) and see if you 
> > can't find the problem, or a better diagnosis procedure, described there.
> > 
> >   
> > > 2.  Sound: there is none.  I'm particularly clueless when it comes to 
> > > hardware and drivers and would really like to get some sound coming out 
> > > of the speakers.
> > >     
> > 
> > I had this problem too. Your problem may be the same. It's a pretty 
> > simple (and stupid) problem, but it's hard to find. Here's the writeup I 
> > did on it:
> > 
> > -----
> > My on-board sound card didn't get recognised. It was fine in Feisty.
> > It's a Realtek ALC888 (HDA-Intel) on an MSI P35 motherboard.
> > 
> > I neglected to track the exact sequence of events, but it turned out the
> > required snd-hda-intel kernel module wasn't installed. Modprobe couldn't
> > find it, either.
> > 
> > I think the problem was that the upgrade script installed two kernels:
> > one "generic" x86 kernel and one "386" kernel (I had both for kernel
> > version 2.6.22-14, along with one older kernel from Feisty). Gutsy was
> > running the -386 kernel, but had only the restricted modules for the
> > -generic kernel installed.
> > 
> > To fix the problem, I did the following:
> > 
> > 1. In Synaptic, I uninstalled all -generic kernel packages and made sure
> > that the corresponding -386 packages were all installed (search for
> > "linux-" with the dash to make things easier to find):
> >      linux-image-386
> >        (which installs linux-image-2.6.22-14-386)
> >      linux-restricted-modules-386
> >        (which installs linux-restricted-modules-2.6.22-14-386)
> >      linux-ubuntu-modules-2.6.22-14-386
> >      linux-backports-modules-2.6.22-14-386
> > 
> > 2. Then I installed the missing module from the console:
> >      modprobe snd-hda-intel
> > 
> > 3. Tested that sound works. It did.
> > 
> > 4. To make sure the module loads on boot, I added the following line to
> > /etc/modules:
> >      snd-hda-intel
> > 
> > -----
> > 
> >   
> > > 3.  Medibuntu - I get the white screen of death whenever I run 
> > > GoogleEarth, and the online forums haven't helped.
> > >     
> > 
> > Can't help there, sorry.
> > 
> >   
> Is there "Paid for" Ubuntu Support in South Africa - you know where I
> pay R 350 per hour,  a guy comes round in his Bakkie, sits down at the
> machine and makes it work. Not everybody whats to become an operating
> system expert. Some of us just simply want to run some apps.  Its a
> lot simpler to pay integrators to do this for you and for the customer
> to focus on the job at hand.
>