[ubuntu-za] Gmail and Thunderbird

[Robin Bownes]

Hi Charl,

This "problem" is actually due to a Gmail setting. This problem has come 
up recently due to a change in the way settings are handled in Gmail. 
Had the same problem with our Ubuntu installations. Also took a while to 
track down because my assumption was that it was a local problem.

Open Gmail in your browser & go to Settings --> Forwarding & POP/IMAP
Under POP Download, you will see an option "2. When messages are 
accessed with POP". This setting is, by default, set to "Delete Gmail's 
Copy"
Change this option to "Keep Gmail's copy in the Inbox"

Robin

On 07/02/2014 08:08, Charl Wentzel wrote:
> Hi Guys
>
> I have a bit of a funny issue.  I recently upgraded my Wife from 
> Ubuntu 11.xx to Mint 16.  (She didn't like Unity).  One of the major 
> changes was the switch from Evolution Mail to Thunderbird. (I tried 
> the new Evolution, but couldn't solve the TNEF issue).
>
> The problem is that she has several devices downloading her emails; 
> blackberry phone, tablet and her laptop.  But for some reason when an 
> email is downloaded by the her phone of tablet first, it is not 
> downloaded by her laptop!
>
> It looks like some POP issue.  It seems that once a device downloads 
> the email, it is marked as "downloaded" on the server and then 
> Thunderbird doesn't download it (again).  But why did Evolution not 
> have this problem?  To get all the emails downloaded in the first 
> place, I needed to "enable POP for all emails" under the Gmail 
> settings.  Without it, it only downloads some emails, which I think 
> confirms my theory.
>
> I don't have this issue with any other POP accounts on Thunderbird, 
> and I also have several devices (3) downloading emails from several 
> POP accounts (5).  So it seems specific to Thunderbird and Gmail.
>
> Anybody with any ideas? I haven't found something on the Internet that 
> helps yet.
>
> Regards
> Charl
>
> PS: I'm pretty certain IMAP will solve the problem, but that's not an 
> option.  Thunderbird creates creates a confusing set of folders for a 
> Gmail account, which is goint to increase the amount of "support" I 
> need to give.  Not going there! ;-)
>