[ubuntu-za] Gmail and Thunderbird

[Quintin van Rooyen]

On 07 Feb 2014 9:42 AM, "Robin Bownes" <robin at bownes.co.za> wrote:
>
> Hi Charl,
>
> This "problem" is actually due to a Gmail setting. This problem has come
up recently due to a change in the way settings are handled in Gmail. Had
the same problem with our Ubuntu installations. Also took a while to track
down because my assumption was that it was a local problem.
>
> Open Gmail in your browser & go to Settings --> Forwarding & POP/IMAP
> Under POP Download, you will see an option "2. When messages are accessed
with POP". This setting is, by default, set to "Delete Gmail's Copy"
> Change this option to "Keep Gmail's copy in the Inbox"
>
This setting has been in gmail for years. It is not a new thing. Pop is pop
and behaves as is the described issue for multiple devices.

> Robin
>
>
> On 07/02/2014 08:08, Charl Wentzel wrote:
>>
>> Hi Guys
>>
>> I have a bit of a funny issue.  I recently upgraded my Wife from Ubuntu
11.xx to Mint 16.  (She didn't like Unity).  One of the major changes was
the switch from Evolution Mail to Thunderbird. (I tried the new Evolution,
but couldn't solve the TNEF issue).
>>
>> The problem is that she has several devices downloading her emails;
blackberry phone, tablet and her laptop.  But for some reason when an email
is downloaded by the her phone of tablet first, it is not downloaded by her
laptop!
>>
>> It looks like some POP issue.  It seems that once a device downloads the
email, it is marked as "downloaded" on the server and then Thunderbird
doesn't download it (again).  But why did Evolution not have this problem?
 To get all the emails downloaded in the first place, I needed to "enable
POP for all emails" under the Gmail settings.  Without it, it only
downloads some emails, which I think confirms my theory.
>>
>> I don't have this issue with any other POP accounts on Thunderbird, and
I also have several devices (3) downloading emails from several POP
accounts (5).  So it seems specific to Thunderbird and Gmail.
>>
>> Anybody with any ideas? I haven't found something on the Internet that
helps yet.
>>
>> Regards
>> Charl
>>
>> PS: I'm pretty certain IMAP will solve the problem, but that's not an
option.  Thunderbird creates creates a confusing set of folders for a Gmail
account, which is goint to increase the amount of "support" I need to give.
 Not going there! ;-)
>>
>
>
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