[ubuntu-za] Ubuntu HP deskjet 1515 printer "filter fails"

Charles IRONS irons.charles at gmail.com
Thu Oct 25 11:26:18 UTC 2018


Hello Ubuntu-za


I am a retired end user of Ubuntu since 2004 but at age 79 I need help
and I expect to pay for it.


Does anyone live near me in Northcliff Johannesburg??


I live in 46 ELM PARK VILLAGE, 1 SUZANNE CRESCENT< NORTHCLIFF 
Very near ElCorro shops where Weltevreden Road becomes 14th Avenue.


I hope there is an expert among Ubuntu-za members who can sort out my
printer configuration.



    

    

    

  
  My printer does not print since I upgraded Ubuntu to 18.04.1 about 10 October 2018.

I have followed advice in over 30 emails from several guys using ubuntu-users list without success.I still do not know much about linux or cups or debian.

The error "Filter failed" keeps appearing.
Launchpad bug #35248 looks similar so I finally read some of the advice in  

https://wiki.debian.org/DissectingandDebuggingtheCUPSPrintingSystem

and started to do some diagnostic steps but got very lost.

The printer works well if I switch to Windows 7 but that is little use because that has very few apps in it.I only use Win 7 for SARS efiling .

I am quite sure this problem can be solved but I only have the skills to do terminal commands that I can copy and paste.



    

    

    

  
  I also tried the simple fix shown in launchpad bug #35248:

sudo sed -i 's/HP (HPLIP)/HP/' /usr/share/ppd/hplip/*

The result is:

sed: can't read /usr/share/ppd/hplip/*: No such file or directory
Please help me get this printer to work again-- 

Thanks & kind regards . Chas

  
  

Our preferred address is

irons.charles at gmail.com
Mobile   +2783 588 0028
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