[xubuntu-users] Unable to open pdf files

[Robert Crawford]

On Mon, Dec 10, 2018 at 10:33 AM Victor Forberger
<vforberger at fastmail.fm> wrote:
>
> On 12/7/18 2:59 PM, John R. Sowden wrote:
> > Below is from syslog a little before the preblem was discovered:
> >
> > Dec  7 10:01:56 sentry35 systemd[1]: Started Run anacron jobs.
> > Dec  7 10:01:57 sentry35 anacron[10420]: Anacron 2.3 started on 2018-12-07
> > Dec  7 10:01:57 sentry35 anacron[10420]: Normal exit (0 jobs run)
> > Dec  7 10:02:35 sentry35 systemd-resolved[485]: Grace period over,
> > resuming full feature set (UDP+EDNS0) for DNS server
> > 2600:1700:dad0:9f20::1.
> > Dec  7 10:16:54 sentry35 xfce4-notifyd[1078]: Failed to set text 'AT&T
> > payment processed for account ending in 5833 from
> >  ATT_Update#012AT&T payment confirmation Hello, We've r' from markup due
> > to error parsing markup: Error on line 1: Entit
> > y did not end with a semicolon; most likely you used an ampersand
> > character without intending to start an entity - escap
> > e ampersand as &
> > Dec  7 10:17:02 sentry35 CRON[10462]: (root) CMD (   cd / && run-parts
> > --report /etc/cron.hourly)
> > Dec  7 10:18:33 sentry35 dbus-daemon[490]: [system] Activating via
> > systemd: service name='org.freedesktop.hostname1' uni
> > t='dbus-org.freedesktop.hostname1.service' requested by ':1.109'
> > (uid=1000 pid=10489 comm="parole /tmp/mozilla_john0/154
> > 42056655281e3d0vm.mp3" label="unconfined")
> > Dec  7 10:18:33 sentry35 systemd[1]: Starting Hostname Service...
> > Dec  7 10:18:34 sentry35 dbus-daemon[490]: [system] Successfully
> > activated service 'org.freedesktop.hostname1'
> > Dec  7 10:18:34 sentry35 systemd[1]: Started Hostname Service.
> >
> > Hope this helps,
> > john
> >
> >
> >
> > On 12/7/18 12:45 PM, Victor Forberger wrote:
> >> On 12/7/18 2:34 PM, John R. Sowden wrote:
> >>> evince:  segment fault (core dumped)
> >>> atril: opened a atril gui window, selected a pdf file: segment error
> >>> (core dumped)
> >>>
> >>> sound like a trend,
> >>> John
> >>>
> >>> On 12/7/18 12:28 PM, MR ZenWiz wrote:
> >>>> On Fri, Dec 7, 2018 at 12:26 PM John R. Sowden
> >>>> <jsowden at americansentry.net> wrote:
> >>>>> yes, when I go to the file manager and click on a pdf file, I get the
> >>>>> round 'spinning' mouse pointer for 22 second, then back to the
> >>>>> pointer.
> >>>>> same with both pdf readers.  The application never opens.
> >>>>>
> >>>>> On the other hand, when I click on the document viewer in the office
> >>>>> menu, I get a window titled 'recent documents' that is blank. I
> >>>>> click on
> >>>>> the file foon, get a 'select a file', select my file, get a big icon,
> >>>>> then nothing.
> >>>>>
> >>>> Try running either viewer from a terminal window and see what errors
> >>>> show up (and post them here).
> >>>>
> >>>> Mark
> >> The core dump should leave an error msg.
> >>
> >> $ cd /var/log/
> >> $ less syslog
> >>
> >> Type END key to go to the end of the file. Then page up until you find
> >> the core dump msg.
> >>
> >> Press Q key to quit out of less.
> >>
> >> - Victor
> >>
> John,
>
> There should be errors in this file connected to atril and core dump.
>
> As systemd is now in control of ubuntu systems (systemd replaced
> upstart), you might try journalctl as a way to get to the systemd log files.
>
> journalctl is VERY complicated, however. See
>
> https://www.digitalocean.com/community/tutorials/how-to-use-journalctl-to-view-and-manipulate-systemd-logs
>
> https://www.freedesktop.org/software/systemd/man/journalctl.html
>
>
> For now, try this terminal command:
>
> $ journalctl /usr/bin/atril
>
> to give you all entries that involve atril.
>
> You probably want to type the END key to see the last set of entries.
>
> Here is what my laptop displayed at the end:
>
> > Dec 03 16:15:51 NAME atril[23580]: g_source_set_ready_time: assertion 'source->priv != NULL' failed
> > Dec 03 17:55:44 NAME atril[27458]: gtk_widget_is_drawable: assertion 'GTK_IS_WIDGET (widget)' failed
> > Dec 03 19:51:51 NAME atril[8567]: g_source_set_ready_time: assertion 'source->priv != NULL' failed
> > Dec 03 19:54:29 NAME atril[9233]: g_source_set_ready_time: assertion 'source->priv != NULL' failed
> > -- Reboot --
> > Dec 05 09:29:36 NAME atril[5856]: g_source_set_ready_time: assertion 'source->priv != NULL' failed
> > Dec 05 20:01:54 NAME atril[16950]: g_source_set_ready_time: assertion 'source->priv != NULL' failed
> > -- Reboot --
> > Dec 10 07:48:45 NAME atril[20692]: g_source_set_ready_time: assertion 'source->priv != NULL' failed
> > Dec 10 08:41:19 NAME atril[29157]: gtk_widget_is_drawable: assertion 'GTK_IS_WIDGET (widget)' failed
> > Dec 10 08:41:22 NAME atril[29157]: g_source_set_ready_time: assertion 'source->priv != NULL' failed
>
> Note as well that atril runs without a visible hitch for me. So, many
> errors are just normal background noise. What you need are the errors
> connected to the core dump.
>
> - Victor
>
> --
> --
> Victor Forberger
> vforberger at fastmail.fm
> blog: http://linuxatty.wordpress.com
>

I'm runniing Xubuntu 18.04.1 on a HP Probook 6450b with 8gb ram, 256gb
SSD. I download the latest issue from
https://fullcirclemagazine.org/issue-139/. I loaded Thunar and loaded
the .pdf file from Downloads folder. No problems.