[xubuntu-users] cannot upgrade from 20.04 to 22.04

Tue Jan 23 04:20:33 UTC 2024

Hello, and sorry for the long delay in responding.

Fortunately, the Ubuntu support lifecycle is a lot longer than that for commercial software, and as long as I can still get security updates, this issue is not urgent. But, I still cannot upgrade my Ubuntu from version 20.04.6 LTS to version 22.04.3 LTS.  The updater either freezes or dies at the stage of "calculating upgrade..."  So, as suggested last year, I finally got around to trying the upgrade from the command line.  Here are the results:

user at host:~$ sudo apt update && sudo apt upgrade -y
[sudo] password for <user>:
Get:1 http://us.archive.ubuntu.com/ubuntu focal InRelease [265 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]
Get:3 http://security.ubuntu.com/ubuntu focal-security InRelease [114 kB]
Get:4 https://esm.ubuntu.com/apps/ubuntu focal-apps-security InRelease [7,565 B]
Get:5 https://esm.ubuntu.com/apps/ubuntu focal-apps-updates InRelease [7,456 B]
Get:6 https://esm.ubuntu.com/infra/ubuntu focal-infra-security InRelease [7,450 B]
Get:7 https://esm.ubuntu.com/infra/ubuntu focal-infra-updates InRelease [7,449 B]
Get:8 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages [718 kB]
Get:9 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages [970 kB]
Get:10 https://esm.ubuntu.com/apps/ubuntu focal-apps-security/main i386 Packages [76.8 kB]
Get:11 http://us.archive.ubuntu.com/ubuntu focal/main Translation-en [506 kB]
Get:12 http://us.archive.ubuntu.com/ubuntu focal/main amd64 c-n-f Metadata [29.5 kB]
Get:13 http://us.archive.ubuntu.com/ubuntu focal/restricted i386 Packages [8,112 B]
Get:14 http://us.archive.ubuntu.com/ubuntu focal/restricted amd64 Packages [22.0 kB]
Get:15 http://us.archive.ubuntu.com/ubuntu focal/restricted Translation-en [6,212 B]
Get:16 http://us.archive.ubuntu.com/ubuntu focal/restricted amd64 c-n-f Metadata [392 B]
Get:17 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages [3,030 kB]
Get:18 http://security.ubuntu.com/ubuntu focal-security/main i386 Packages [694 kB]
Get:19 https://esm.ubuntu.com/apps/ubuntu focal-apps-security/main amd64 Packages [127 kB]
Get:20 http://us.archive.ubuntu.com/ubuntu focal-updates/main i386 Packages [920 kB]
Get:21 https://esm.ubuntu.com/apps/ubuntu focal-apps-updates/main amd64 Packages [479 B]
Get:22 https://esm.ubuntu.com/infra/ubuntu focal-infra-security/main amd64 Packages [479 B]
Get:23 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages [2,648 kB]
Get:24 http://us.archive.ubuntu.com/ubuntu focal-updates/main Translation-en [489 kB]
Get:25 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 c-n-f Metadata [17.2 kB]
Get:26 http://us.archive.ubuntu.com/ubuntu focal-updates/restricted amd64 Packages [2,585 kB]
Get:27 https://esm.ubuntu.com/infra/ubuntu focal-infra-updates/main amd64 Packages [479 B]
Get:28 http://us.archive.ubuntu.com/ubuntu focal-updates/restricted i386 Packages [36.9 kB]
Get:29 http://us.archive.ubuntu.com/ubuntu focal-updates/restricted Translation-en [360 kB]
Get:30 http://us.archive.ubuntu.com/ubuntu focal-updates/restricted amd64 c-n-f Metadata [552 B]
Get:31 http://security.ubuntu.com/ubuntu focal-security/main Translation-en [406 kB]
Get:32 http://security.ubuntu.com/ubuntu focal-security/main amd64 c-n-f Metadata [13.2 kB]
Get:33 http://security.ubuntu.com/ubuntu focal-security/universe amd64 Packages [929 kB]
Get:34 http://security.ubuntu.com/ubuntu focal-security/universe i386 Packages [640 kB]
Get:35 http://security.ubuntu.com/ubuntu focal-security/universe Translation-en [196 kB]
Get:36 http://security.ubuntu.com/ubuntu focal-security/universe amd64 c-n-f Metadata [19.2 kB]
Get:37 http://security.ubuntu.com/ubuntu focal-security/restricted amd64 Packages [2,462 kB]
Get:38 http://security.ubuntu.com/ubuntu focal-security/restricted i386 Packages [35.5 kB]
Get:39 http://security.ubuntu.com/ubuntu focal-security/restricted Translation-en [343 kB]
Get:40 http://security.ubuntu.com/ubuntu focal-security/restricted amd64 c-n-f Metadata [552 B]
Fetched 18.8 MB in 7s (2,749 kB/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
All packages are up to date.
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
user at host:~$ sudo do-release-upgrade
Checking for a new Ubuntu release
Get:1 Upgrade tool signature [819 B]
Get:2 Upgrade tool [1,260 kB]
Fetched 1,261 kB in 0s (0 B/s)
authenticate 'jammy.tar.gz' against 'jammy.tar.gz.gpg'
extracting 'jammy.tar.gz'

Reading cache

Checking package manager
Reading package lists... Done
Building dependency tree
Reading state information... Done
Hit http://us.archive.ubuntu.com/ubuntu focal InRelease
Hit http://us.archive.ubuntu.com/ubuntu focal-updates InRelease
Hit http://security.ubuntu.com/ubuntu focal-security InRelease
Hit https://esm.ubuntu.com/apps/ubuntu focal-apps-security InRelease
Hit https://esm.ubuntu.com/apps/ubuntu focal-apps-updates InRelease
Hit https://esm.ubuntu.com/infra/ubuntu focal-infra-security InRelease
Hit https://esm.ubuntu.com/infra/ubuntu focal-infra-updates InRelease
Fetched 0 B in 0s (0 B/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
None

Checking for installed snaps

Calculating snap size requirements

Updating repository information
Get:1 http://us.archive.ubuntu.com/ubuntu jammy InRelease [270 kB]
Get:2 https://esm.ubuntu.com/apps/ubuntu jammy-apps-security InRelease [7,553 B]
Get:3 http://security.ubuntu.com/ubuntu jammy-security InRelease [110 kB]
Get:4 https://esm.ubuntu.com/apps/ubuntu jammy-apps-updates InRelease [7,456 B]
Get:5 https://esm.ubuntu.com/infra/ubuntu jammy-infra-security InRelease [7,450 B]
Get:6 http://us.archive.ubuntu.com/ubuntu jammy-updates InRelease [119 kB]
Get:7 https://esm.ubuntu.com/infra/ubuntu jammy-infra-updates InRelease [7,449 B]
Get:8 https://esm.ubuntu.com/apps/ubuntu jammy-apps-security/main amd64 Packages [63.1 kB]
Get:9 https://esm.ubuntu.com/apps/ubuntu jammy-apps-security/main i386 Packages [40.9 kB]
Get:10 http://us.archive.ubuntu.com/ubuntu jammy/main i386 Packages [1,040 kB]
Get:11 https://esm.ubuntu.com/apps/ubuntu jammy-apps-updates/main amd64 Packages [479 B]
Get:12 https://esm.ubuntu.com/infra/ubuntu jammy-infra-security/main amd64 Packages [479 B]
Get:13 http://us.archive.ubuntu.com/ubuntu jammy/main amd64 Packages [1,395 kB]
Get:14 https://esm.ubuntu.com/infra/ubuntu jammy-infra-updates/main amd64 Packages [479 B]
Get:15 http://us.archive.ubuntu.com/ubuntu jammy/main Translation-en [510 kB]
Get:16 http://us.archive.ubuntu.com/ubuntu jammy/main amd64 c-n-f Metadata [30.3 kB]
Get:17 http://us.archive.ubuntu.com/ubuntu jammy/restricted amd64 Packages [129 kB]
Get:18 http://us.archive.ubuntu.com/ubuntu jammy/restricted i386 Packages [30.4 kB]
Get:19 http://us.archive.ubuntu.com/ubuntu jammy/restricted Translation-en [18.6 kB]
Get:20 http://us.archive.ubuntu.com/ubuntu jammy/restricted amd64 c-n-f Metadata [488 B]
Get:21 http://us.archive.ubuntu.com/ubuntu jammy-updates/main i386 Packages [552 kB]
Get:22 http://us.archive.ubuntu.com/ubuntu jammy-updates/main amd64 Packages [1,282 kB]
Get:23 http://security.ubuntu.com/ubuntu jammy-security/main i386 Packages [386 kB]
Get:24 http://security.ubuntu.com/ubuntu jammy-security/main amd64 Packages [1,067 kB]
Get:25 http://us.archive.ubuntu.com/ubuntu jammy-updates/main Translation-en [262 kB]
Get:26 http://us.archive.ubuntu.com/ubuntu jammy-updates/main amd64 c-n-f Metadata [16.1 kB]
Get:27 http://us.archive.ubuntu.com/ubuntu jammy-updates/restricted i386 Packages [33.6 kB]
Get:28 http://us.archive.ubuntu.com/ubuntu jammy-updates/restricted amd64 Packages [1,280 kB]
Get:29 http://us.archive.ubuntu.com/ubuntu jammy-updates/restricted Translation-en [209 kB]
Get:30 http://us.archive.ubuntu.com/ubuntu jammy-updates/restricted amd64 c-n-f Metadata [520 B]
Get:31 http://security.ubuntu.com/ubuntu jammy-security/main Translation-en [202 kB]
Get:32 http://security.ubuntu.com/ubuntu jammy-security/main amd64 c-n-f Metadata [11.4 kB]
Get:33 http://security.ubuntu.com/ubuntu jammy-security/universe amd64 Packages [832 kB]
Get:34 http://security.ubuntu.com/ubuntu jammy-security/universe i386 Packages [585 kB]
Get:35 http://security.ubuntu.com/ubuntu jammy-security/universe Translation-en [158 kB]
Get:36 http://security.ubuntu.com/ubuntu jammy-security/universe amd64 c-n-f Metadata [16.8 kB]
Get:37 http://security.ubuntu.com/ubuntu jammy-security/restricted amd64 Packages [1,260 kB]
Get:38 http://security.ubuntu.com/ubuntu jammy-security/restricted i386 Packages [33.2 kB]
Get:39 http://security.ubuntu.com/ubuntu jammy-security/restricted Translation-en [206 kB]
Get:40 http://security.ubuntu.com/ubuntu jammy-security/restricted amd64 c-n-f Metadata [520 B]
Fetched 12.2 MB in 0s (0 B/s)

Checking package manager
Reading package lists... Done
Building dependency tree
Reading state information... Done

Calculating the changes

Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

This was likely caused by:
* Unofficial software packages not provided by Ubuntu
Please use the tool 'ppa-purge' from the ppa-purge
package to remove software from a Launchpad PPA and
try the upgrade again.

If none of this applies, then please report this bug using the
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If
you want to investigate this yourself the log files in
'/var/log/dist-upgrade' will contain details about the upgrade.
Specifically, look at 'main.log' and 'apt.log'.

Restoring original system state

Aborting
Reading package lists... Done
Building dependency tree
Reading state information... Done

Note that I don't have a "ppa-purge" command, and "apt" is unable to locate such a package (moreover, it doesn't seem to apply to me, anyway.)

(Previously, I already tried bypassing the hardware firewall, but that didn't fix it, so I didn't try bypassing it again this time, but at least I got rid of "double-NAT" by plugging the firewall directly into the WAN--and the Internet works fine, just not the software upgrader.)

I have attached /var/log/dist-upgrade/main.log.  Relevant portions of /var/log/dist-upgrade/apt.log are posted at
https://answers.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+question/709074

Thanks,
Jonathan

On 4/5/23 20:41, Charles M wrote:

> Hi Jonathan,
> 
> I just updated several laptops from 20.04 to 22.04, but chose a
> different method:
> 
> 1. Open a terminal (Hold the Windows key and press T)
> 2. Type the following: sudo apt update && sudo apt upgrade -y
> 
> The commands above will prompt you for your password. The idea is to
> make sure all updates for 20.04 are completely done correctly. The
> first part of the command, sudo apt update, updates information about
> what updates are available for 20.04, the second part after the &&,
> sudo apt upgrade -y will upgrade all the packages, if there are any.
> The -y just answers Yes.
> 
> At this point, if there's an error the command line might give you a
> better idea on how to fix it than the GUI updater.
> 
> 3. Type the following: sudo do-release-upgrade
> 
> Follow the prompts after. Hope this helps,
> 
> Charles
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